Jolanta F.
I am not impressed
I am not impressed. Didn’t like the design or the fit on any of the 3 sets I got. It’s just not flattering and my husband who loves everything I wear didn’t like them either. Also had to pay extra taxes when they arrived in DK. I would rather choose my own lingerie in the future.
Response from Empress MimiJun 6, 2024
Dear Jolanta, I hope this message finds you well. As part of our ongoing commitment to excellence, we're revisiting past reviews and wanted to check in with you, our cherished Empress. Thanks to feedback like yours, we were able to make some awesome improvements to our services! Now, once you've subscribed to our box, you'll receive a style preference email. Just fill it out to let us know which designs you're into and which ones you'd rather avoid. This way, we can ensure our subscribers only get sets that they absolutely love. We noticed your review from a while ago and wanted to reach out to check if we were able to resolve the concern you had. If there are still any outstanding issues or if there's anything more we can do to enhance your experience, please feel free to email us. We promise to get back in touch promptly and work with you towards a solution. Thank you for your feedback and for giving us the opportunity to improve. We truly appreciate your support and look forward to making things right. Warm regards, Isabel