Payton
Great service
The product is cute, comfy, and surprisingly supportive. Their service was incredibly helpful throughout the process.
Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Payton
The product is cute, comfy, and surprisingly supportive. Their service was incredibly helpful throughout the process.
Coco
Purchased a beautiful set from EM, but due to an error sizing on my part had to return it. Jezza was a HUGE help during the returns process and I can't comend her highly enough for the updates throughout.
Lolamoho
This is the second time Jezza has helped me pause my membership. She makes it easy and does it without judgement.
Sofi K.
I LOVE Empress Mimi! I'm an Empress Box subscriber and the lingerie I received had been nothing short of extraordinary! The staff is so helpful with my requests, I always feel so cared for! I spoke with Jezza recently and talking to her was the best customer service experience I've ever had! Customer for life!!
Ashley B.
Very responsive and communicative! I was able to pause my subscription order without any issue and the team has always responded to my emails in a timely manner.
Jessie K.
There was a manufacturing issue with the initial surprise set I received, but Jezza worked hard to rectify the situation so that I could swiftly get a new set. The bodysuit I ordered was perfect straight out of the package. Highly recommend this company!
Laura
Jezza was very communicative and helpful in answering a number of questions, solving problems, and offering perks to give me an excellent customer service experience
Darren
Just bought my girlfriend the Empress subscription box and received our first one, the Queen of Cups. My God was it amazing! Stunningly beautiful. She loves lingerie but was completely blown away. The detail and quality looked and felt amazing. Fit was perfect. Packaging was sturdy and high quality. Can't wait to see what comes through next time.