Empress MimiReviews of empressmimi.com

Had some issues with a couple of items which we received fantastic support for. Can’t thank them enough.

Jezza was extremely helpful and did everything to solve the issue I had

I felt like they went the extraole for me to check on my order and the quality of my order has always been top notch.

Really helpful and quick replies from the team, Jezza sorted my problem straight away.

When the tracking number failed to update in the auspost app Jezza was a great help, I can’t wait for my pieces. S

I caved and ordered after seeing a lot of Instagram adds for EmpressMimi, and wanting to start a nice set of feminine, pretty but still sexy lingerie. I love the subscription service as I like the surprise aspect and that you get a nice treat once a month - helps curb my shopping habit a bit! I had an issue with the size return guarantee (- and would honestly recommend sizing up from the online size chart), but Jezza was super quick and kind to respond and help me out. Only took a couple days to get it all sorted and my order is already shipped. I like the quality as my items are soft and feel pretty well made especially for the price. I LOVE that the pieces are adjustable too, as I fluctuate in size and the wiggle room to adjust really makes me feel more confident.

Jezza was very friendly and replied to my email about problems with faulty items very quickly. Great resolution thank you.

Jezza helped me sort the issue of helping me find my order and invoice. They were quick to respond and provide a solution.