Empress MimiReviews of empressmimi.com

Always fast responses from a very friendly and helpful team.

Thank you so much to Jezza who helped solve my problem so quickly! You were an absolute star and I'm so grateful. Products are gorgeous! Definitely recommend

Had a few issues with delivery and sizing on Empress Mimi website but Jezza was amazing to deal with. She helped with sizing and tracking deliveries. Great customer service and good products.

Set was well crafted and gorgeous. USPS lost the first package, and Jezza worked with me and sent a replacement so I can say customer service worked well as well.

The quality of the product is amazing, and when I had concerns Jezza responded to me immediately and was extremely helpful

The system had a glitch and didn’t recognise my change in address so I got in touch with the team and Jezza was prompt to respond and looked after it.

Still waiting for refund after almost 3 weeks. Will not order again.

The customer service rep communicated well and was friendly and understanding! Thanks for helping me with my return!