Since 1940, Empire Imports has been your source for hard-to-find European office supplies. Over 100 European products in our U.S. Warehouse are ready to ship today including international-sized A4 office supplies in the U.S. and Canada.
Empire Imports (empireimports.com) has 88 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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88 approved reviews, newest moderated first
Jerry
My first time with Empire. Live in Europe for 6 years and have several furniture pieces that use European standard files and folders. They have great products but price is a bit high and shipping is also very high.
Response from Empire ImportsOct 7, 2015
Hello Jerry, Thank you very much for your order and great review. We appreciate the feedback! Kind Regards, Empire Imports Customer Service
Alexis
I ordered some folders and selected rush shipping. I received a call not long after I placed my order to say that because of my office's proximity to the shipping location, rush shipping wouldn't be needed, and they adjusted my shipping costs. I really appreciated the call, and the folders arrived when expected. Thank you!
Response from Empire ImportsOct 7, 2015
Hi Alexis, We appreciate your business and your time. Thank you for the 5-Stars! Empire Imports Customer Service
Hon R.
Order very efficiently attended to and delivery safely made with products of excellence at very competitive pricing.
Response from Empire ImportsOct 7, 2015
Hello Hon RAL, Thank you very much for your order and for the great review! Kind Regards, Empire Imports Customer Service
Christian
The item I needed is back ordered 2 months, please keep your website updated.
Response from Empire ImportsJun 29, 2015
Hello Christian, Thank you very much for your purchase and for taking the time to leave us your feedback. I apologize that our A3 sized Binders are temporarily out of stock. I apologize again for any confusion but the items are not out of stock for two months. We expect them in early July. Our web site does indicate that they will be back in mid-summer and I see that we also called you to make sure you had seen the notice. That being said I am still very sorry we could not supply this for you immediately. We strive to keep the specialty items we import from all over the world constantly in stock. Despite our best efforts sometimes because of unexpected demand items can be briefly out of stock. I am sorry that we could not provide the item for you in the time frame needed. Kind Regards, Empire Imports Customer Service
Melissa
I just wanted to tell you all thank you! Last Thursday at 2:50 PM EST I placed an order for 2-day shipping. When I received the confirmation I as panicked because I had to have the product by Monday, the 18th for a bid we were placing. I immediately called up and spoke with someone in customer service. I asked her when our order would ship since I placed it so late in the day and there was no option for overnight shipping. She said that we were right on the cut off but she would do what she could to make sure our order shipped that Thursday. Monday morning I received the an e-mail stating our order had shipped, no tracking number and a generic you will receive your order in 2 business days. I thought I was sunk. I had full intentions to call and get our tracking number after our weekly staff meeting but much to my surprise our order was delivered while I was in the meeting! Thank you so much for helping me out on such short notice and getting me the product I needed in a timely manner!
Response from Empire ImportsMay 26, 2015
Hi Melissa, Thank you for your purchase and for sharing a terrific 5-Star review! We are a small business and we truly care about doing all that we can to make our customers happy. Tara will be thrilled to hear you made your deadline! Kind Regards, Empire Imports Customer Service
Tim
Excellent service and great products!!
Response from Empire ImportsMay 21, 2015
Hello Tim, We cannot thank you enough for the great review and 5-Star rating. We appreciate your business! Kind Regards, Empire Imports Customer Service
Rich V.
While I thought the item and shipping were a little overpriced, I ordered on a Tuesday evening and received my package on a Thursday morning - you can't beat that! The item was exactly what I needed and fits my IKEA desk perfectly. Definitely worth the extra bucks!
Response from Empire ImportsMay 21, 2015
Greetings Richard, Thank you very much for your order and for a 5-Star review! We offer the highest quality products imported from all around the world at the lowest prices we are able to. I am glad that they worked out for you! It is tough to find Hanging Folders to fit European sized filing cabinets. Thanks again, Empire Imports Customer Service
Mindy
Exactly what I was looking for! Easy to order and extremely fast shipping! Thank you!
Response from Empire ImportsMay 21, 2015
Hello Mindy, Thank you very much for your order and for taking the time to leave a 5-Star Review! Kind Regards, Empire Imports Customer Service