ND
Pathetic Company
Absolutely terrible service and communication. Took like 15 times for their age verification process to work right then they STILL used that as an excuse why they hadnt sent my order for a week while holding my money, then when someone finally answered me and i said just send a refund they finally sent me a tracking number like they were sending it so the age verification mustve been fine then... til another week went by and the tracking never updated and then said the age verification didn't work again plus I had already literally sent them my id directly through email multiple times. Held my money and ignored me so long I missed all the big 7OH ban sales. AVOID AT ALL COSTS. Complete disaster, ruined my week with their sloppiness and neglect. Pathetic company. Deserves to go bankrupt.
Response from ElyxrAug 10, 2026
Hi there, Thank you for taking the time to share these concerns. We understand how frustrating it must have been to experience repeated difficulties with your order and age verification, especially after making multiple attempts to provide the requested information. We appreciate you bringing this experience to our attention, and our team can review the details of your order and support history to better understand what occurred. We’re sorry to hear that this experience left you disappointed, and we appreciate the opportunity to address your concerns. Elyxr LA Customer Service Experience



