ashley J.
They made great effort to explain and fix the situation
We had a miscommunication a first with my order. But they went above and beyond to explain what happened and fixed it. I will order from them again.
Response from ElyxrAug 26, 2026
Hi Ashley, Thank you for taking the time to share your experience. We understand how disappointing it is to be waiting on an order you needed, especially after seeing a shipping label created without further progress or receiving a response to your messages. Our customer service team is currently looking into the details of your order to better understand what happened. We appreciate your patience while we work to get a clearer picture of the situation and address your concerns. Elyxr LA Customer Service Experience



