ElyxrReviews of elyxr.com

Response from ElyxrJul 28, 2026

Hi Matthew, Thank you for bringing this to our attention. We understand how frustrating it is to be expecting a response and not hear back after reaching out multiple times. We appreciate you sharing your experience, and we're sorry to hear it has affected your confidence in us. Our team is actively reviewing incoming requests and will continue assisting you through your existing email conversation as soon as possible. Thank you for your patience while we work to address your concerns. Elyxr LA Customer Service Experience

Response from ElyxrJul 23, 2026

Hi Aaron, Thank you so much for the awesome review! We're thrilled to hear you got everything you needed and that the Stardawg disposable ended up being such a hit as your mystery gift. It also made us smile to hear our stickers found a home on your stash box! We truly appreciate your support and hope you continue enjoying your future orders with us. Elyxr LA Customer Service Experience

Response from ElyxrJul 23, 2026

Hi Kee, Thank you for taking the time to share your feedback. We understand how disappointing it can be when the ordering experience doesn't match the positive experiences you've had with us in the past. We appreciate you sharing your concerns regarding payment options and the support experience. We've requested a few additional details from you so we can review your situation more thoroughly, and we look forward to assisting you once we receive that information. Thank you for giving us the opportunity to better understand your experience. Elyxr LA Customer Service Experience

Response from ElyxrJul 21, 2026

Hi there, Thank you for bringing your concerns to our attention. We understand how frustrating it can be to feel like your support request has gone unanswered, especially while you're waiting for updates on your order. We appreciate you sharing your experience, and our team is actively reviewing your request and will continue assisting you through your existing support conversation. Thank you for your patience as we work to address your concerns. Elyxr LA Customer Service Experience

Response from ElyxrJul 21, 2026

Hi Michael, Thank you so much for your thoughtful review! We’re glad our customer service team was able to address your concerns promptly and help make your experience a positive one. It’s also great to hear you’ve been enjoying our BOGO offers and mystery gifts along the way. Your trust and continued support mean a great deal to us, and we truly appreciate you choosing Elyxr. Elyxr LA Customer Service Experience

Response from ElyxrJul 20, 2026

Hi Crystal, We appreciate you following up and sharing additional details about your experience. We're sorry to hear the condition of the products was so disappointing, especially after you were hoping to make Elyxr your new go-to. We want to reassure you that your concerns have been received, and our team will continue working with you through your existing support conversation. Thank you for your patience as we review your case and work toward a resolution. Elyxr LA Customer Service Experience

Response from ElyxrJul 14, 2026

Hi Sean, Thank you for sharing such wonderful feedback! We’re thrilled to hear that our team was able to provide helpful service and go the extra step when needed. It’s also great to know your orders have arrived quickly and ahead of expectations. We truly appreciate your support and are grateful for the opportunity to serve you. Elyxr LA Customer Service Experience

Response from ElyxrJul 14, 2026

Hi Brian, Thank you for bringing this to our attention. We understand how concerning it can be to see an order remain in processing, especially after previous successful experiences with us and while waiting for an update. We appreciate your patience and want to reassure you that your concerns have been noted and are being reviewed by our team. A support agent will continue assisting you through the existing conversation to provide more information regarding your order status. Thank you for giving us the opportunity to help resolve this. Elyxr LA Customer Service Experience