Halcyon C.
predatory business practices
The website is buggy- their age verification system has messed up and told me an order failed, causing me to retry the order, only to just send me two orders and charging me twice. However, this is not why I am writing this review. I ordered some mushroom gummies from them. When the package arrived (actually, two packages because their buggy-ass website did that thing I was talking about) there was a free sample of something called "STAX next generation mitragynine blend" included with my order. I looked up what mitragynine was, assuming it was some kind of psychoactive chemical found in mushrooms, but instead I discovered that this is basically just a fancy word for kratom, which is (as you probably already know) notoriously addictive. The sample was very high potency. Now, if you're already using the stuff I'm not going to judge you, but sending ambiguously labeled free samples of a very potent and addictive substance alongside orders that have nothing to do with kratom is an extremely predatory business practice and I am quite frankly disgusted. I will never be ordering from Elyxr again and I advise you to do the same.
Response from ElyxrSep 8, 2026
Hi there, Thank you for taking the time to share your concerns. We understand why the duplicate orders and unexpected sample left you feeling frustrated and uncomfortable. Our team has already reached out to you directly to better understand the details of your experience and address the concerns you raised. We appreciate you sharing this feedback and the opportunity to continue the conversation with you directly. Elyxr LA Customer Service Experience