El Monte RVReviews of elmonterv.com

The RV match with the descriptions, the video were shows how to use the RV very useful and the unit works fine, the RV feels a little old and some of the functions do not work perfectly (the unit do not work the nivelation system), and the gray and black tank sensors do not works... the kitchen kit its limited, we have to buy a pan and some cooking utensils (like spatula or spoon) the other function works very good and we spent wonderful time with the RV and with our travel...

Always great with El Monte RV. Easy communication, pick up & drop off.

Overall the RV did it's job for the week that we rented it but lots od hiccups. Made aj appt for a pickup at 1pm got there and got through no problems, front desk ladies super helpful and nice, got sent to the patio and got stuck waiting for 2.5hrs....waited 1hr went and checked in, was told it was on the way, came back 30 mins later was told 20 mins more, went back 30 mins later, was told it was on its way out. Finally came out, the back workers had 0 customer service, not friendly, didnt tell us half the issues that was documented on the inspection report, didnt show us the black tank gages, but we needed to go so we left. Driving away I open the report to see that the awning is broken, the black tank wasnt emptied and was as 1/3 full...got to our location and the lights are flickering, go to turn on the water and any time a sink got turned on the lights went out...not sure why those 2 were connected. Headlights kept flashing all week, had to run the generator constantly just to get the lights to work with the water...when it was time for return we let the service people know, they ran a report and turns out our rv had bad batteries. Got a partial refund, again front desk ladies were extremely helpful.

Fantastic service response. - quick responses on my questions by email - very supportive when check in - very friendly of employees

Only thing, the coach door had no striping or did not seal when shut leading to extremely loud freeway noise.

John & Robert at the San Diego location are wonderful, helpful, knowledgeable and very professional.

Foi perfeito. Minha primeira vez viajando de RV com meus pais nos EUA. Foram 10 dias incriveis 1828km na Florida :) .. no inicio tive muito medo, assisti varios videos de pessoas dizendo que locaram com outras empresas que ofereceram motorhome velhos, alem de pouca ou nenhuma assistencia durante a viagem. Apos muitas pesquisas cheguei a El Monte por meio de uma agencia, mas fiz questao de vir aqui deixar esse depoimento porque realmente fomos muito felizes nessa viagem e posso ajudar alguem hoje a quebrar essa objeção. Certamente faremos outras viagens explorando novos lugares com a El Monte Rv. Sucesso a vcs em 2026.

Fast and easy due to online check in prior to pickup