e.l.f. CosmeticsReviews of elfcosmetics.com

I was trying to buy like $35 worth of products and it wouldn’t give me any options for shipping methods no matter how many times I changed my browser and device. Like why wouldn’t you want me to buy $35 worth of stuff??? And then I called customer service *twice* and the first woman tried to be helpful but the second one HUNG UP ON ME because I was nervous to give her the password to my account and she was mad that I didn’t trust her. What??? Never buying from here again.

Ordered a couple of items 100$+ just to be told it couldn’t be processed due to some random technical issues and then be told that I’ll be refunded in 3-5 days like girl what? I was told my order was already processed and everything this was also my first time TRYING to order elf products just confusion and frustration throughout the whole process

First time order at Elf and experience was very good! Ordered on 08/07 and it came very quickly on 10/07- essentially 2 days via Royal Mail. Very impressed! Ordered eyeshadow sticks and brushes. All products were there and good quality.

Lots of shades of eyeshadow! Eyeshadow is very pigmented! Great makeup, and it came quick! They deliver it very carefully, Love the lipstick, and great prices!

I placed my order on the 30/06 @ 5.07pm to be precise lol so that was Tuesday and I ordered quite a lot of stuff it’s Friday morning and the post has just arrived with my delivery from ELF first time ordering from these guys but my experience of them as been fantastic, thank you 😊

I’m actually very impressed how my package came in. The box was a nice blue color and it was actually extra sturdy and just overall well packaged. They also sent a free hand sanitizer and I was able to get a freebie on the website. & it came in even earlier then it was supposed to. I usually don’t write reviews but Ive never gotten their products directly from the website but I was really pleased with everything and how well they package the orders.

I ordered this product in 3 shades, 2 for myself and one for a friend. The first package arrived and the label on the box stated it had 4 units of product in it (I had also ordered eye masks). I opened the box and there was one concealer and one package of eye masks. I reached out to the company and they said they would resend the two missing items. After a couple of weeks my package arrived. The label on the front stated there were 2 units in the box. I opened this box and IT WAS EMPTY. I reached out to the company again and they refused to resend the items stating they can only resend orders once.... but I never got my order. Who sends an empty box? Makes me question the quality control.

I am writing a review to get their beauty points😌