Elegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Elegatto (elegatto.com) has 467 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
elegatto.com
Website
elegatto.com
Category
Accessories
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Easy to purchase! The bracelet is absolutely beautiful and exactly as pictured/described. They were very quick to respond to my message. I will be purchasing from them again! My boyfriend absolutely loves his new bracelet
Response from ElegattoFeb 7, 2025
Thank you for your thoughtful review, Djana! We're so glad to hear the bracelet was exactly what you were looking for and that your boyfriend loves it too. It means a lot to us that you had a smooth experience and felt supported along the way. We look forward to your next purchase!
JC
Javier C.
Beautiful bracelet!
Beautiful bracelet!
Response from ElegattoFeb 7, 2025
Thank you for your review, Javier! We're glad to hear you love your bracelet and appreciate your support.
LT
Lian T.
I placed an order 10 days ago and haven’t received any update
I placed an order 10 days ago, but USPS still shows they haven’t received the package from the store. However, the store emailed me a while ago saying it had already been shipped. Can you help me with this? Would appreciate it much.
Response from ElegattoJan 30, 2025
Thank you for bringing this to our attention, Lian! We’re so sorry for the confusion earlier. Due to the California fires, USPS has been scanning packages late, which is likely why the tracking showed it hadn’t been received yet. We’re happy to know that your order has already been delivered, and we truly appreciate your patience during this time. If there’s anything else we can help with, please don’t hesitate to let us know.
VM
Vayden M.
Stylish Bracelets
Bought a few bracelets. Packaging was great. All bar one were what I expected. Overall quality seems ok but time will tell.
Response from ElegattoJan 30, 2025
Thank you for your feedback, Vayden! We're glad to hear you loved the packaging and that most of the bracelets met your expectations. If there’s anything specific about the one bracelet that wasn’t quite right, feel free to reach out to our customer support team—they’d be happy to assist! We appreciate your support and hope you enjoy your bracelets for a long time to come.
AC
Ash C.
Cautious when ordering from the UK
If you are ordering from the UK and you have an issue with the size or look and feel then the company Elegatto leaves it up to you to return the product. The shipping is very expensive and close to the price of the goods. I would avoid ordering from the UK unless you are absolutely sure that you are unlikely to want to return the product you're buying.
Response from ElegattoJan 30, 2025
Thank you for sharing your experience and feedback, Ash. As a small independent business, we unfortunately are unable to cover the cost of international returns. We completely understand that shipping fees can be high, especially for overseas returns, and we encourage customers to reach out to us before purchasing if they have any questions about policies, sizing, or product details.
We truly value our UK customers and are always here to help make the buying process as smooth as possible. Your input is appreciated, and we'll continue working to improve wherever we can!
BS
Bryan S.
Excellent Customer Service
Customer service Team is best in class!
Response from ElegattoJan 30, 2025
Thank you for the amazing feedback, Bryan! We're so glad to hear that our customer service team made such a great impression. We always aim to go above and beyond, so it’s awesome to know we hit the mark. If you ever need anything, don’t hesitate to reach out—we’ve got you!
GS
GS
Dropshipping from China
Dropshipping from China, Return therefore difficult.
I wanted to exchange my bracelet for a smaller one (and also pay for the shipping, which by Online Sales Agreement in Germany is not a thing, as the Seller has to reimburse you) - but the Shipping costs nearly as much as a new one, due to the Items being dropshipped from China. Product is quite good for the price.
Response from ElegattoJan 21, 2025
Thank you for sharing your feedback. We’re glad you like the product, and we appreciate your insights regarding the shipping process.
However, we want to clarify that we do not engage in dropshipping. As a small independent company, we are committed to offering high-quality products and personalized service, but we do face certain limitations. We understand that return shipping costs can be burdensome, and we work hard to make the process as easy as possible. Unfortunately, at this time, we are unable to provide return labels for international orders.
We’d love to assist you further, so please reach out to our customer support team directly and we can work together to make things right for you. We are committed to ensuring a positive experience and will do our best to resolve any issues you’ve encountered.
Thank you again for bringing this to our attention, and we look forward to hearing from you.
PM
Pedro M.
Everything was perfect
Everything was perfect! But you need to work in the shipping time!! Is too slowly!! Thanks Elegatto!!
Response from ElegattoJan 21, 2025
Thank you so much for your kind words and feedback, Pedro! We truly appreciate your support.
We also understand your concerns about shipping time and will consider your suggestion as we continually strive to improve our services. We hope to provide faster delivery options in the future!
Thanks again for choosing Elegatto, and we look forward to serving you again soon!
