ElegattoElegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Elegatto (elegatto.com) has 467 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Francisco N.
Great, Customer Service
Response from ElegattoNov 6, 2025
Thank you so much for your kind words, Francisco! We're delighted to hear you had a great experience with our customer service. If there's anything else we can help with, please don't hesitate to reach out. We appreciate your support!
Bernard R.
Great service and communication all backed up by a great product x 2.
Response from ElegattoNov 4, 2025
Thank you so much for your wonderful feedback, Bernard! We truly appreciate your kind words and are so pleased to hear you’re happy with both our service and our products. Your support means a lot to us.
Jeff
Looked better online then in person. Thought it was a metal, however, just rope. The only thing unique is the locking clip. It's just ok. If I had seen in person first, I would not have purchased.
Response from ElegattoNov 4, 2025
Thank you for sharing your feedback, Jeff. We’d like to clarify that most of our bracelets are made from durable rope material. The Alchor bracelet, in particular, is crafted from high-performance nylon with a silver-plated stainless steel shackle. For your reference, the product description is included on the product page so customers can review all details before purchasing. We appreciate your feedback on the shackle as well. If you have any further questions or need assistance, please feel free to contact us. We value your input and hope to have the opportunity to serve you better in the future.
Joan
I still haven’t received my order, but the purchase process was fine.
Response from ElegattoNov 3, 2025
Thank you for your feedback, and we appreciate your patience, Joan. We’re glad to hear the purchasing process went smoothly, but we’re sorry to hear your order hasn’t arrived yet. Feel free to contact our customer support, and we’ll investigate this right away and provide you with an update. Thank you for allowing us to make this right!
Hùng T.
It takes too long to get your product
Response from ElegattoNov 3, 2025
Hi Hùng, we appreciate your feedback and sincerely apologize for the delay. Our standard shipping typically takes 10-21 business days, though international orders may require additional time for customs processing. We’re actively working with carriers to improve delivery times. If you’d like us to check your order’s status, please contact our customer support directly. Thank you for your patience as we work to serve you better.
david B.
Great service
Response from ElegattoNov 3, 2025
Thank you for your kind words, David! We’re so glad you had a positive experience with our service. Providing excellent customer care is our top priority, and feedback like yours motivates us to keep delivering our best. We look forward to serving you again soon!
Matt
Went the item arrives I can review, why are you asking me to review before the item arrives
Response from ElegattoNov 3, 2025
Hi Matt, thank you for your feedback! We completely understand your concern. Our system automatically sends review reminders after shipment, but we absolutely want you to experience the product first. Please feel free to wait until your item arrives before leaving your review. We value honest feedback and want to hear your thoughts after you've had time to enjoy your purchase. If you have any questions about your order in the meantime, don't hesitate to reach out to our customer support team. Thank you for your patience and support!
Anna E O.
I ordered from Elegatto and I'm impressed with the quality and beauty! Will order more!
Response from ElegattoNov 3, 2025
Thank you for your wonderful feedback, Anna! We’re so pleased you’re enjoying the quality and beauty of your Elegatto pieces. That’s exactly what we aim for with every design. Your support means everything to us, and we’re excited to see what you choose next!
