At ElectricByke.com we strive to provide the best e-bikes and recreational mobility products at the best prices for commuters and adventurers of all ages, from teens to seniors.
Electricbyke.com (electricbyke.com) has 83 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ben H.
No instructions and incomplete hardware sent with kit. You Tube video made installation look easy. It wasn't. Very dissapointed after waiting six months for delivery. Will need to spend additional money for professional install.
Response from Electricbyke.comFeb 18, 2022
Ben - Sorry to hear about your disappointment with your product. Let us know which parts are missing and we’ll get them to you pronto.
Dominique H.
Thee best bike traveling bag I purchased yet! Thanks so much.
Response from Electricbyke.comJan 18, 2022
Thanks, Dominique! Enjoy your travels!
Alex T.
Good price. Fast shipping and delivery. Good communication. Very satisfied.
Response from Electricbyke.comDec 12, 2021
Hi Alex - thanks for the review! It’s always nice to hear from our customers!
Joy M.
Timely arrival of order, great communication
Response from Electricbyke.comNov 16, 2021
Thanks, Joy!
Jim H.
Great product l!! Love the turn signals, but better than than that was the customer service! I ordered 2 sets of the blinkers and only one set was delivered to me, i emailed customer service and received a response within a few hours. They sent another set out to me in beyond reasonable amount of time. Great company!
Response from Electricbyke.comNov 15, 2021
Thanks for the review, Jim. Enjoy those Winglights!
Jesus M.
Bill was awesome to work with customer service was awesome the bicycles are awesome 👏 Read them five star out of five stars
Response from Electricbyke.comNov 5, 2021
Thanks for the great feedback, Jesus! Hope you are all enjoying those bikes! -Bill
MICHAEL B.
I ordered a set of WingLights 360 Fixed turn signals which are USB rechargeable for around $48. However, they sent me the "V3" version (which require batteries and sell for around $28). I called and happily, their customer service was first-rate; they had the correct "360" version to me within a few days. Unfortunately, they were defective -- they didn't hold a charge after I charged them several times at the requisite 30 minutes. Perhaps they were old stock and have been rendered defective over time. I'll call tomorrow. This is very frustrating but I’m sure their accommodating customer service folks will either get me a replacement soon or refund what I paid.
Response from Electricbyke.comNov 2, 2021
Hi Michael - sorry to hear about the issue with your Winglights. We’ll make this right. Will let you know when replacements are on the way! Customer Support Team
Tamar
Very fast service excellent customer service I recommend anybody looking for any parts for Bikes to purchase from them .
Response from Electricbyke.comOct 29, 2021
Thanks for your review! We always appreciate hearing from our customers.
