Electricbyke.comReviews of electricbyke.com

I was truly excited waiting for my battery to come in I purchased a nakto battery for my camel e-bike but I received a battery which is universal to my bike but it was not the manufacturer's battery it just says battery I purchased was for the nakto instead I got a generic brand battery was displeased. My purchase was for $289.00. for the Nakto brand battery. Instead I received a generic brand.

Chain was all screwed up had to take to bike shop to have them fix it. Direction did not explain how to put whole bike togther had to pay then to finish it. Being bike season 12 days to do it. Still have not gotten to ride it.

Came with no directions and the hardware was scattered throughout the box. Need directions and better packaging

I ordered a set of WingLights 360 Fixed turn signals which are USB rechargeable for around $48. However, they sent me the "V3" version (which require batteries and sell for around $28). I called and happily, their customer service was first-rate; they had the correct "360" version to me within a few days. Unfortunately, they were defective -- they didn't hold a charge after I charged them several times at the requisite 30 minutes. Perhaps they were old stock and have been rendered defective over time. I'll call tomorrow. This is very frustrating but I’m sure their accommodating customer service folks will either get me a replacement soon or refund what I paid.