At ElectricByke.com we strive to provide the best e-bikes and recreational mobility products at the best prices for commuters and adventurers of all ages, from teens to seniors.
Electricbyke.com (electricbyke.com) has 83 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Steven C.
Order was shipped right away. Always there to answer any questions you may have. 100% recommend using them.
Response from Electricbyke.comDec 21, 2022
Steven - Thanks for your review. Hope the bike brings years of enjoyment! Best regards, Bill
Brian
Electricbyke is an absolute pleasure to do business with. They far exceeded my expectations. Keep up the good work.
Response from Electricbyke.comNov 11, 2022
Thank you, Brian!
John A.
The batteries arrived quickly. Thank you
Response from Electricbyke.comNov 10, 2022
Thanks for the review, John!
Jim S.
I ordered a rack for the back of my bike, but it never came. I order again and I was sent one that does not fit. I can't seem to order one for my style of bike. My Bike is a Jupiter Bike Defiant. If I ever get the correct one, I want to order one for my second matching bike.
Response from Electricbyke.comOct 21, 2022
Hi Jim - Checking our records, you pre-ordered one JupiterBike Defiant rack (and then added a second rack to your order) in July. These are currently on backorder and, according to JupiterBike, should ship later this month. More recently, you also ordered a JupiterBike Discovery X5 rack. This rack is made for the Discovery X5 only and does not fit the Defiant. If you wish to return this rack while waiting for the correct ones to arrive, please let us know.
Huong T.
The bike came with damage headlights. Rack assembly is hard to fit to frame. Center shaft has a strip bolt and so now i will have to try to fix the bike first. Dont buy from this company with poor quality made bikes.
Response from Electricbyke.comOct 20, 2022
Hi Huong - sorry to hear about your troubles with your Aostirmotor e-bike. Aostirmotor has been quick to react to occasional isssues with their bikes and has been working with you to fix your current issues. Please let us know if they are successful in making things right. Best regards, Customer Support Team
James C.
Nice bike good customer service
Response from Electricbyke.comOct 21, 2022
Thank you for your review, James! It's always nice to hear from our customers!
William M.
I ordered a new battery for my e-bike and received it quickly and with a discount!
Response from Electricbyke.comOct 10, 2022
Thanks for the review, William! Wishing you many enjoyable miles on the batteries!
LEBANON S.
Very friendly staff supportive good communication will go out of there way to make a customer happy, will continue to purchase there products
Response from Electricbyke.comSep 14, 2022
Hi Lebanon - Many thanks for the great review. We hope to continue to earn your business! - Bill
