At ElectricByke.com we strive to provide the best e-bikes and recreational mobility products at the best prices for commuters and adventurers of all ages, from teens to seniors.
Electricbyke.com (electricbyke.com) has 83 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Clifton D.
Wrong picture of the item
Response from Electricbyke.comOct 19, 2021
Thanks for the heads-up, Clifton! We were showing the tire rather than the tube. We always appreciate it when our customers spot an error! Many thanks!
Frank A.
I was initially concerned with purchasing an electric tandem bike online BUT Bill from ElectricByke gave me the confidence due to his immediate return calls and excellent / personable conversations we had. The Micargi Tandem is a blast. My wife and I have spent hours enjoying our time together getting the perfect amount of exercise we need throughout the ride. The bike is extremely comfortable with simple electronic controls to set your desired assist level OR an available full electric power mode and let the hub motor do all the work (which i rarely do). Since we both try to do most of the work, we have gone over 35 miles with plenty of battery power remaining. Thanks to ElectricByke for creating great experiences for us both. Just need to find an effective trailer for this bike so we can create new adventures elsewhere. A+ to ElectricByke, Micargi and the owner Bill! My next purchase will be an electric cruiser just for me!
Response from Electricbyke.comOct 18, 2021
Thank you Frank - we always like to hear about our customers' experiences with their electric bikes. Glad you and your wife are enjoying your tandem bike. Here's to many happy miles for the two of you! - Bill
sadonaldson
The bike came with scratches on both fenders and marks on the body. It did not arrive looking like a new bike. I was going to call and ask for new fenders but my husband said not to bother.
Response from Electricbyke.comOct 12, 2021
Hi Sandra - Sorry to hear about the scratches on your new bike. Could you please provide digital pictures of the scratches and marks on the bike so that we can advise the manufacturer. This is generally related to a shipping issue.
Melissa B.
My trike came with a damaged seat. No problem; they were on it immediately and I had a replacement within a week.
Response from Electricbyke.comOct 12, 2021
Melissa - many thanks for the service review. Glad we were able to solve your problem.
Nayibe S.
They took a little longer than what was said, but their response was immediate when they sent an email to find out what was happening with the product
Response from Electricbyke.comOct 6, 2021
Hi Nayibe - Thanks for your review. It is indeed frustrating when shipments take longer. Shipping times continue to be impacted across many industries by Covid-19. Thank you for your patience and we hope you enjoy your mobility scooter for many years to come!
Mary B.
After receiving our new scooter both my husband and I are very happy with it. We believe it’s going to give us years of easiness in staying active. Thank you so much.
Response from Electricbyke.comOct 6, 2021
Hi Mary - many thanks for the nice review. Glad to hear you and your husband are enjoying your new scooter!
John G.
I basically like the bike! But I think a bit more instruction in assembly. New type of front tire assembly, not explained. Looking for cam lever/rod with adjusting plastic nut. Got new type rod with what looked like two plastic adjusting nuts and no cam lever. No instructions as to change and how to install. Get a C- for that. They did get back to me quickly, answering my e-maiin quick order. Took bike out for test ride, crossed fingers that front wheel wouldn't come off. Found out I know have a cadence sensor problem. Have to peddle 2 to 3 complete revolutions before peddle assist starts working. Like I said< "I like the bike," but all these little deals distracts from product.
Response from Electricbyke.comSep 27, 2021
Hi John - Thanks for taking the time to give feedback on your bike. We will look into the issue with your cadence sensor and revert to you shortly. - Customer Support Team
Chad L.
They had what I needed in stock and ready to go! Fast shipping time and packed really well. I would definitely reccommend Electricbyke.com! Thank you!
Response from Electricbyke.comSep 26, 2021
Thanks for the nice review, Chad!
