Electricbyke.comReviews of electricbyke.com

Response from Electricbyke.comJan 9, 2025

Thanks for your review, Antionette!

Response from Electricbyke.comMay 21, 2024

Hi Paul - Thanks for your review. The bike did have some issues and was replaced at no charge: sorry for the hassle but we did our best to make things right. The issues were primarily due to shipping damages which, unfortunately occasionally happen. Just for the record, the bike(s) were shipped directly to you from Micargi - we always ship direct so there is only a single shipment. Hope you have many happy hours of riding!

Response from Electricbyke.comAug 29, 2023

Thanks fo the nice review, Jim. Glad we were able to assist.

Response from Electricbyke.comAug 11, 2023

Hi Randy - thanks for the review! Yes, shipping on small parts is a bit high, wish we could control that!

Response from Electricbyke.comJun 23, 2022

Hi Alethea - thanks for the review on your new bike. Not sure where you purchased it, but appreciate your order for several accessories from us. With respect to the basket that you are returning it is only for the JupiterBike Discovery X5 as mentioned on our product page. It appears the bike you purchased elsewhere was the Atlas model. JupiterBike does not currently stock a rear rack for that bike.

Response from Electricbyke.comOct 6, 2021

Hi Nayibe - Thanks for your review. It is indeed frustrating when shipments take longer. Shipping times continue to be impacted across many industries by Covid-19. Thank you for your patience and we hope you enjoy your mobility scooter for many years to come!

Response from Electricbyke.comOct 6, 2021

Hi Mary - many thanks for the nice review. Glad to hear you and your husband are enjoying your new scooter!