Elavon U.S.Reviews of elavon.com

¡El peor procesador de pagos del mundo!Es inentendible como en la era de la comunicación y la tecnología pueda existir un procesador de pagos PÉSIMO y viejo como Converge Pay.No tienen soporte ni de chat ni de email, solo por teléfono y demoran mas de 40 minutos para cualquier simple pregunta, donde te pasan de un operador a otro y nadie sabe nada.Los reportes de ventas y pagos son inentendibles.Es muy difícil  encontrar una orden, y solo deja buscar 2 meses para atrás.La plataforma es vieja y cero intuitiva.Muchas transacciones no deja anularlas y genera caos con los clientes.El reporte de ventas en lote es inentendible.No deja buscar una transacción por el email del cliente.No tiene reportes contables.No se entiende si tiene o no control de fraude ni como funciona. NO lo recomiendo para nada, es incomparable con otros servicios como Stripe o PayPal donde la interfaz es fabulosa.Esperemos MUY pronto puedan actualizar el soporte al cliente, la interfaz y los reportes.,

Our credit card processing pad went down. Have been on the phone with "customer support" for over an hour and ten minutes. I am no closer to getting the unit working than when I started. Elavon person keeps putting me on hold to "research" then comes back and asks to press things that don't exist on the pad, then goes back to "research" some more. It's ridiculous. No help, someone reading canned responses. I'm looking for another processor while this fiasco continues. Suggest staying away from them is you want to keep your sanity.

Having had different acquirers for my businesses throughout the years, Elavon has out-managed all competitors. Personal service, daily payments, easy accessed reporting system and low rates. Great choice.

This company really lets people scam businesses.... I sent them all the proof.. But the still sided with the customer My business just got ripped off for 415.00 by Elavon... Horrible they act like they will help but they don't... Thanks Elavon your HORRIBLE

Elavon no good. Very bad kunde service they kan talk with you för 1-2 hr. with out helping. Very good at speak And bad team. Money not come för 4weeks. It don t call you back and what the hel they have team för line if you call and asked. You can thinking with your self if you want to try. I the one person not believe comment in internet. I use Elavon so This is very bad more i think.

One of the worst card processing companies in the world. Incompetent workers, don't know what they are doing. Worst customer service team and re tards. Never had such a problem with a set up, processing fee and especially getting my deposit for payments. Stay way from this company, don't even know how they are still in business.

The rudest company I have ever communicated with. Zero professionalism.

We only started working with them because they are partnered with out bank. Credit Card machine are honestly way out dated compared to the competition. Customer service is a joke, I ordered an additional device and it never arrived! 2-1/2 months of phone calls and emails with no solution. Emailed our rep to cancel services he didn’t answer week later I’m calling he said he had been out of the office with a family emergency, he sounded aggravated and huge up on me before I could say good bye. Just terrible all around. Use another provider. I’ve been working with clover and they are fantastic! Looked into square but unfortunately they don’t work with our industry.