Claire L.
Booo! Tricky "Our Policy" & NOT ADHD-friendly
Here's my ADHD-friendly review. Pick a number. All roads lead to NO 1. Quiz is fun BUT after is DOWNHILL 2. I thought I was purchasing 3 months for $39+. NOPE. I purchased 3 months for $39/mo. 3. UNCLEAR costs 4. Decision fatigue (common ADHD issue Effecto) signing up. I think I was asked to purchase AT LEAST 3 ADDITIONAL things along with app. 5. PENDING payment on my card today for $39+. 6. Emailed, "I don't want app. Please cancel and refund or stop PENDING." 7. They responded quickly (hence 2 stars instead of 1). NO DOUBT they have an AI auto reply set up. ***They WILL NOT refund pending payment pointing back to THEIR POLICY! but will cancel after this month. 8. APP FUNCTION review - ADHD Nightmare! Find yourself a life coach for Executive Function to help you use it! P.S. I fully expect to receive the same pat answer that every other negative review has, get another pat answer when I follow their instructions, contact Google about it, then have to get my credit card involved. NOTE TO SELF: fun quiz does not equal helpful solution
Response from EffectoFeb 4, 2026
Dear Claire Langley, We appreciate your feedback regarding the cost confusion and 'decision fatigue' during signup. We are actively working on improvements to ensure our terms and app flow are transparent. Please email [email protected] with your account email and order number so we can review your case. Sincerely, Effecto Team