EffectoReviews of effecto.app

Response from EffectoAug 16, 2024

Dear NIkki, We’re very sorry to hear that you feel this way about the app and that you had a negative experience with the subscription process. We take these concerns seriously and want to address them as best as we can. Please reach out to us at [email protected] with your account email and any relevant details so we can look into the charges and assist you with canceling your subscription. We understand how frustrating it is to feel like you’ve been charged unfairly, and we want to work with you to resolve this issue. Your feedback is important, and we’re committed to making things right. Sincerely, Effecto Team

Response from EffectoAug 16, 2024

Dear CR, We’re truly sorry to hear about your frustrating experience and the issues you’ve had with charges and our customer service. This is not the experience we want for our users, and we deeply regret that you’ve had to go through this. Please reach out to us again at [email protected] with your account email and any relevant details. We will prioritize your case to ensure that your concerns are addressed promptly and to assist with canceling any charges. We apologize for the lack of communication and the distress this has caused. We’re committed to resolving this situation for you as quickly as possible. Sincerely, Effecto Team

Response from EffectoAug 13, 2024

Dear Victor, Thank you so much for your kind words about the Effecto app! We’re thrilled to hear that it’s helping you stay focused and calm, especially as you manage ADHD. Knowing that the app is making a positive impact in your life is incredibly rewarding for us. If you ever have any suggestions or feedback on how we can make the app even better, please don’t hesitate to reach out to us at [email protected]. Including your account email and, if possible, your order number will help us assist you more effectively. Sincerely, Effecto Team

Response from EffectoAug 13, 2024

Dear Grover, Thank you for your fantastic review! We’re delighted to hear that the Effecto app has been a game-changer for your procrastination and that you find it fun and easy to use. Your five-star rating means a lot to us! If you have any suggestions or feedback on how we can continue to improve your experience, please feel free to reach out to us at [email protected]. Including your account email and, if possible, your order number will help us assist you more efficiently. Sincerely, Effecto Team

Response from EffectoAug 13, 2024

Dear Harold, Thank you for sharing your experience with the Effecto app! We’re so glad to hear that it’s been helpful for managing your anxiety and ADHD. It’s great to know that you’re enjoying the structure and reminders that the app provides. If you have any suggestions on how we can make the app even better for you, please don’t hesitate to reach out to us at [email protected]. Including your account email and, if possible, your order number will help us assist you more effectively. Sincerely, Effecto Team

Response from EffectoAug 12, 2024

Dear Ohad, We sincerely apologize for the issues you’ve encountered with the Effecto app, especially regarding the charges. This is not the experience we intend for our users, and we understand how frustrating this must be. We are also sorry to hear that the app did not meet your expectations in terms of being ADHD-friendly. Your feedback is invaluable, and we are committed to making the necessary improvements to ensure the app truly supports all users, including those with ADHD. Please reach out to us directly at [email protected] with your account email and any relevant details, such as your order number, so we can promptly address the charges and work towards resolving your concerns. Thank you for bringing this to our attention. Sincerely, Effecto Team

Response from EffectoAug 12, 2024

Dear Nespresso, We sincerely apologize for the experience you’ve had with the Effecto app. Your concerns are very important to us, especially regarding the challenges you've faced as a neurodivergent user. We take this feedback seriously and are actively working to improve our support processes and app design to better accommodate all users, including those with ADHD. We're particularly concerned about the difficulties you faced with canceling your trial and the charges after you unsubscribed and deleted your account. This is not the experience we intend to provide, and we are committed to resolving these issues. Please reach out to us directly at [email protected] with your account email and any relevant details, such as your order number, so we can address this situation promptly and ensure you receive the support you need. Thank you for bringing this to our attention. We’re dedicated to making the necessary improvements. Sincerely, Effecto Team

Response from EffectoAug 8, 2024

Dear Antonia, Thank you for sharing your experience with the Effecto app. We sincerely apologize for the inconvenience you’ve faced with canceling your subscription and for any frustration this has caused. Your feedback is very important to us, and we are actively working on improving our cancellation process to ensure it is straightforward and accessible for all users. We understand your concerns about the subscription not appearing in your usual accounts and the difficulties you've faced in canceling it. To resolve this issue promptly, please include your account email and, if possible, your order number when you contact us. You can reach us at [email protected], and we will prioritize your request to ensure it is handled efficiently. We are committed to providing valuable support to the ADHD community and continuously improving our services based on user feedback. Sincerely, The Effecto Team