ann K.
Ultimately marketing/pricing is a scam as is the no refund whatsoever policy
I signed up at 34.99. It immediately offered a $99 lifetime access. I thought that it was just upgrading me to $99. It was in addition to the $34.99. I have asked for a refund as I do not want this app and I feel that this was misleading/false advertsing. I have repeatedly asked for a refund and I never saw this when signing up that "We follow a no refund policy, unless the product is proven to be faulty. In such cases, User must contact our customer support within 14 days upon purchase and must provide detailed information proving Company’s product fault (with visual proof attached)." This is a total scam. Even the worst apps will ultimately let you cancel. Another app scam. I am contesting all charges on the basis of fraud and misleading marketing with PayPal. This is ridiculous. In response to your message below - NOTE THAT I LITERALLY COPIED THE ABOVE FROM EMAIL RESPONSES FROM OUR SUPPORT BELOW. I WANT ALL OF MY MONEY BACK AND NOTHING TO DO WITH YOUR APP! Look it up - all over people are complaining this is a scam. Even the worst apps will refund your $ if you are not happy. Your app is not what I thought it was, marketing is deceptive and I still do not have my $126 back!
Response from EffectoAug 1, 2025
Dear Ann, Thank you for sharing your experience with the Effecto app. We understand your frustration regarding the separate charges for the initial subscription and the lifetime access upgrade, and we’re sorry for any confusion this has caused. Your feedback about the clarity of our offers and our policies is extremely important to us, and we are actively working on making our processes and communication more transparent. If you’d like us to look into your situation further, please contact us at [email protected] and include your account email and, if possible, your order number. We want to ensure your concerns are properly reviewed and addressed. Sincerely, Effecto team