A personalized plan to improve focus and create your ultimate routine. Daily 5-minute lessonsdesigned to improve your focus, productivity, boost your confidence and eliminate overthinking. Weekly progress reviewsto monitor your achievements and keep you on track. Mental health tipsto help you better control your thoughts and emotions. Tailored habit-building strategiesto help you build better habits and adopt positive lifestyle changes. Get my plan
Effecto (effecto.app) has 1,679 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
effecto.app
Website
effecto.app
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Absolute disgrace. Took £176.99 out of my account for a year's subscription that I've never used. When questioned and shown proof I cancelled it in March. Then came back to me and informed me it was a different app (under the same company). Don't remember signing up for it, haven't got the app so obviously never used it. Now paid for the next year for something I'll not use. Absolutely appalling.
Response from EffectoAug 27, 2025
Dear Shanie,
We’re very sorry to hear about your experience with the Effecto app and understand your frustration regarding the yearly subscription and the cancellation confusion. We also take note of your concerns about clarity between apps and communication. Our team is working on improving subscription visibility, transparency, and overall user experience to prevent situations like this in the future.
To help us review your case, please contact us at help@effecto․app with your account email and, if possible, your order number.
Sincerely,
The Effecto Team
LW
Lesley W.
Scam
Scamming ratbags! Just took a ‘subscription’ out of my account via PayPal - cannot find how to cancel, never had or used their app and would have no reason to have it in the first place now that I’ve researched what it’s for… update: Effecto also known as medical Score also known as no diet - layers of deception… the no diet app claims to be a Mediterranean Diet which is total rubbish which having looked and discarded it has just cost almost £80… I’ve received an email claiming to have cancelled it now they’ve had their pound of flesh - I don’t hold my breath…. & SCREEN SHOT any email from them! There is zero chance of a refund folks so chalk it up to experience and move on.
Response from EffectoAug 18, 2025
Dear Lesley,
We’re very sorry to hear about your experience with the Effecto app and understand your frustration regarding the unexpected subscription and difficulty managing it. Our team is actively working on improving subscription clarity, cancellation processes, and communication to prevent situations like this in the future.
To help us investigate your case directly and assist you further, please contact us at [email protected] with your account email and, if possible, your order number so we can review your situation and provide support.
Sincerely,
The Effecto Team
CU
customer
I have know idea what line of business…
I have know idea what line of business Effecto. App are in!
My bank account was frozen due to suspicious transactions because of this business.
I lodged a complaint with PayPal which they reviewed & hv closed my dispute saying l need to get in contact with this business directly. I have done this & hv not had any communication back.
I have had to hv a new bank account and a new card issued due to this business , that l have never entered into any transaction or agreement with!
I don’t even know how they got payments from my card!
An absolutely appalling and fraudulent transactional business.
- If this is an (app) business then why haven’t l got this on my phone?!!!!
UPDATE:
Automated reply says it all!!!!!!
Response from EffectoAug 11, 2025
Dear Customer,
Thank you for sharing your concerns regarding the Effecto app. We understand how serious and distressing this situation must be for you. Please be assured that we are actively working to investigate and resolve such issues.
To assist you further, please provide your account email and, if possible, your order number when contacting us at [email protected]. We are here to help and support you.
Sincerely,
Effecto team
JK
j K.
Ganz übel
Ganz übel. Wollte die App probieren u d nach der ersten Periode kündigen. Dies tat ich wie angewiesen ü er die Help. Effecto Mail Adresse.
Dann bekam ich die Antwort ich könne nicht kündigen da die E Mail ( auf die ich nachweislich die Bestätigungsmail des Abonnenments bekomme habe) sei nicht bekannt. So bucht effecto fröhlich weiter ab. Richtig übel!
Response from EffectoAug 11, 2025
Dear J.K,
Thank you for sharing your experience with the Effecto app. We understand your frustration regarding the cancellation process and the communication challenges you faced. Please know that we are working to improve our support system to make subscription management clearer and more reliable.
For further assistance, please include your account email and, if possible, your order number when contacting us at [email protected]. We are here to assist you.
Sincerely,
Effecto team
LP
Lisa P.
I purchased a one month payment and…
I purchased a one month payment and specifically not a subscription but they are now charging a monthly subscription service which i did not even use, I have reached out to them to cancel and will update as soon as I have positive results. I am very disappointed and will be taking this up with the relevant institutions as appropriate.
Response from EffectoAug 8, 2025
Dear Lisa,
Thank you for sharing your experience with the Effecto app. We understand your disappointment regarding the unexpected subscription charges despite purchasing a one-month payment. Please be assured that we are actively working on improving clarity around our payment options and subscription management to prevent such issues.
If you could kindly contact us with your account email and, if possible, your order number at [email protected], we would be happy to review your situation and assist you further.
Sincerely,
Effecto team
VM
Victoria M.
Estafa
Estafa. Compré un servicio de 15 días y me cargaron una suscripción. Ya está anulada, pero el primer cargo lo tuve que pagar.
Response from EffectoAug 6, 2025
Dear Victoria,
Thank you for sharing your feedback about the Effecto app. We understand your concerns regarding the subscription charges and the confusion around the trial period. Please know that we are working to improve how we communicate subscription details to avoid any misunderstandings.
For further assistance, please contact us at [email protected] with your account email and, if possible, your order number so we can review your case.
Sincerely,
Effecto team
JO
John
I never had access to thier service
I never had access to thier service. Then they kept charging me and refused a refund. Bad business practices. Definitely a scam.
Update:
I did just that and you refused to acknowledge or help. Buyer beware!
Response from EffectoAug 6, 2025
Dear John,
Thank you for sharing your experience with the Effecto app. We understand your frustration regarding the charges and access to the service. Please be assured we are working to improve both our service reliability and communication with users to prevent issues like this.
To assist you further, please contact us at [email protected] with your account email and, if possible, your order number.
Sincerely,
Effecto team
HO
Hannah O.
Hideous company - successful bank chargeback
Just like the rest of the genuine reviews on this page (hint: the one-star reviews, not the AI generated “verified” slop), I had a horrendous experience with the Effecto app.
I requested a refund via email due to their misleading terms and lack of transparency about their subscription model, they refused. I requested more information about my alleged subscription, they never responded. I lodged a dispute through PayPal which was declined on the basis that I had selected the “wrong” reason for my dispute.
Finally, with PayPal’s encouragement, I escalated to my bank to lodge a chargeback. They agreed with the evidence I had of Effecto’s misleading terms and how difficult they make it to cancel, and started the chargeback process on my behalf. Effecto, determined to waste even more of my time, disputed the chargeback - so it went to Visa for arbitration and was ruled in my favour based on the clear evidence of deliberately predatory and misleading behaviour.
This company wasted weeks of my time with what could have been a simple apology and refund, but their business model obviously relies on people (WITH ADHD!!) finding it too hard to navigate the process and giving up. Unfortunately for them I am stubborn and prone to hyperfixation (as most of us are). If you’re reading this and in the same position I was, do not give up. Do not take no for an answer, that’s what they’re counting on. Escalate to your bank or credit card provider - they will have your back. Do not allow them to get away with stealing your hard earned money.
Response from EffectoAug 6, 2025
Dear Hannah,
Thank you for sharing your detailed feedback about the Effecto app. We understand how frustrating it must have been to experience difficulties with subscription transparency and cancellation. Please be assured we are working to improve clarity and the overall user experience, especially for users with specific needs. Your comments help us identify important areas for improvement.
For further assistance, please contact us at [email protected] with your account email and, if possible, your order number.
Sincerely,
Effecto team