eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Chris A.
we have been using efax for around 4 years now, great service and flexibility.
Response from eFaxOct 1, 2018
Hi Chris Thanks a million for your review, great to read you've been with us for 4 years and like our service and its flexibility, thanks for your custom over the years and many more to come, thanks also for your review today too, this is much appreciated. Please do let us know if we can help or assist in any other way. Many thanks eFax Support Team
Jideofor M.
The eFax service to my fax number appears to work well It often does not deliver e faxes to number that it is asked to do - it has to be done repeatedly. it makes it challenging to use on occasion
Response from eFaxSep 29, 2018
Hi Jideofor Thanks so much for your review. Great to hear the service works well. We will have someone review your account and look into your send usage. Hopefully we may be able to spot a reason why faxes might not be delivered and see if there is anything we can suggest or do to help make improvements. Many thanks eFax Support Team
Ade O.
excellent customer service support and fantastic quality. I will gladly recommend to all my associates.
Response from eFaxSep 28, 2018
Hi Ade Really great to read how excellent customer service are and how fantastic you think the quality is also. Thanks in advance also for any future recommendations. Should you refer anyone, we do have a referral and reward in place. For more info on our referral program, feel free to let us know and we'll be happy to explain. Thank you so much for your review and If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
Sabatino C.
Servizio funzionale e abbastanza facile da usare, inoltre il numero verde ha operatori veramente molto disponibili e ben preparati. Unico neo sulla ricevuta non appare la una copia della prima pagina inviata.
Response from eFaxSep 28, 2018
Ciao Sabatino Grazie mille per la sua recensione! Se dovesse avere bisogno d'assistenza in futuro non esiti a contattarci. Grazie mille Servizio clienti eFax
Allan van A.
As a UK Immigration firm in Berkhamsted we have used EFAX for daily faxes to courts and Tribunal services - and have found Efax to be an excellent alternative to a traditional fax in the office - saving time and effort Recommended
Response from eFaxSep 28, 2018
Hi Allan Thanks a million for your review, we are so happy to read about how the service has worked for you along with the time and effort its saved also. Thanks in advance also for any future recommendations. Should you refer anyone, we do have a referral and reward in place too, for more info on this feel free to let us know and we'll be happy to explain. Again, thank you for your review and If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
Helen A.
We have used eFax for several years now. I phoned to discuss our payment and contract terms. They answered our calls quickly and John was very helpful and sympathetic to us as a charity.
Response from eFaxSep 28, 2018
Hi Helen That's fantastic feedback and we're delighted our customer support team have been so helpful, quick and helpful. We will ensure to pass on your kind comments to John also, he will be over the moon to hear your feedback too. If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
Roy
I have used them for 2 years and the system works very well. It saves me having to buy a fax machine and means that everything comes through in one place (emails and fax).
Response from eFaxSep 28, 2018
Hi Roy Brilliant to read your comments, thanks so much for your review and 5 star score also, much appreciated. If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
Stephen H.
We've been using efax since 2014 to both receive faxes via email and also send the occasional fax from the desktop. The service has proved very reliable and I would recommend it to anyone.
Response from eFaxSep 28, 2018
Hi Stephen Excellent to hear you've been with us since 2014 and the service has been reliable over the years, thank you so much for your review and also thank you advance for any future recommendations. Should you refer anyone, we do have a referral and reward in place too, for more info on this feel free to let us know and we'll be happy to explain. Again, thank you for your review and If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
