a B.
Infrastructure is wonky, service is good
After I initially signed up for the service and attempted to send the fax which I had bought the service for, it failed to send for some reason. And later my account was temporarily suspended for some reason. Fortunately their support staff (Eveldina in my case) seem to be helpful and on the ball and managed to resolve my problems, it's just a shame that the flaws of system and infrastructure itself requires that you need the help of the support staff.
Response from eFaxJun 4, 2026
Hello a b. We are very happy to hear that Eveldina was able to assist you in resolving your service issues. We appreciate you for sharing your experience with us and If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Sincerely, eFax Support Team ^RA




