eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Elton
the representative was extremely patient with me and made sure each step was completed thoroughly before proceeding at the end of our conversation we were able to resolve the problem then and I don't think we're going to have any problems with this in the future.
jojo
I had this great experience every time I ask help especially in resetting our password for our EFAX account. Helpdesk is always pleasing and helpful in dealing with our issue. Especially, QRT quick response time was amazing. Thanks you!!!!
Response from eFaxOct 23, 2026
Hello jojo, Thank you for your wonderful review! We’re delighted to hear that our Helpdesk team provided helpful service and a quick response. Please don’t hesitate to contact us at [email protected]. We’ll be happy to help! Thank You. eFax Support Team ^MQ
Mercedes
Thanks Ella for the support you gave me.
Response from eFaxOct 23, 2026
Thank you so much for your wonderful feedback, Mercedes! We’re delighted to hear that Ella was able to assist you with your request and resolve the issue. If you ever need any further assistance, please don’t hesitate to contact us at [email protected]. We’ll be happy to help! Thank You. eFax Support Team ^MQ
steve
With them for over 20 years. Great service and support. Now retired and no use for any form of fax (I hope). Very helpful, courteous and gracious when I went through the cancellation process.
Response from eFaxOct 21, 2026
Hello Steve, Thank you for your loyalty over the past 20 years! We will certainly miss you and appreciate the opportunity to have served you. Congratulations on your retirement, and we wish you all the best in this exciting new chapter of your life. please don’t hesitate to contact us at [email protected]. We’ll be happy to help! Thank You. eFax Support Team ^MQ
Beverly M.
I was ready to cancel my eFax subscription since we used it so infrequently. Elizabeth shared a much more affordable option that met our needs. Appreciate her resourcefulness and honesty.
Response from eFaxOct 15, 2026
Thank you so much for your wonderful feedback, Beverly! We’re delighted to hear that Elizabeth was able to assist you with your request and resolve the issue. If you ever need any further assistance, please don’t hesitate to contact us at [email protected]. We’ll be happy to help! Thank You. eFax Support Team ^MQ
Cynthia P.
The lady I spoke to on the phone, Elizabeth was very helpful and patient. Went above and beyond to see how she could help out with my issue as well as explaining the process on how it could be resolved,
Response from eFaxOct 15, 2026
Thank you for your wonderful feedback, Cynthia! We’re delighted to hear that Elizabeth was patient, attentive, and helpful in resolving your issue. We truly appreciate you taking the time to share your positive experience and recognize her efforts. If you ever need further assistance, please don’t hesitate to reach out to us at [email protected]. We’re always happy to help! Thank You. eFax Support Team ^MQ
L.Morales
Excellent service, she is very patient and resolved all my issues. Five-Star Service. Thank You!!!!
Response from eFaxOct 15, 2026
Thank you for your wonderful feedback, L.Morales! We’re delighted to hear that Elizabeth was patient and helpful in resolving your issue. We truly appreciate you taking the time to share your positive experience and recognize her efforts. If you ever need further assistance, please don’t hesitate to reach out to us at [email protected]. We’re always happy to help! Thank You. eFax Support Team ^MQ
Emma J.
Je suis Canadien du Québec et j'adore cette bière blonde 😀
Response from eFaxOct 7, 2026
Bonjour Emma, Nous sommes ravis de savoir que vous appréciez notre produit ! Si vous avez besoin d’aide supplémentaire à l’avenir, n’hésitez pas à nous contacter à l’adresse [email protected]. Nous serons heureux de vous aider ! Merci, L’équipe du support eFax ^MQ
