eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Roger W.
The support person quickly located the problem and resolved it.
Response from eFaxFeb 5, 2026
Thank you so much for your wonderful feedback, Roger. We are very happy to hear that customer support representative resolved your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^MQ
Alma S.
Elizabeth was polite and helpful.
Response from eFaxJan 30, 2026
Thank you so much for your wonderful feedback, Alma. We are very happy to hear that Elizabeth provided you with an excellent support! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Pamela S.
Ms. Cervintina was kind and patient and professional
Response from eFaxJan 27, 2026
Thank you so much for your excellent feedback, Pamela. We are very pleased to hear that Eveldina provided you with a wonderful support! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Belinda T.
I had an issue and Elizabeth V. solved it for us. One call was all it took. We have been happy with EFAX and will continue our business relationship with them.
Response from eFaxJan 27, 2026
Thank you so much for your wonderful feedback, Belinda. We are very happy to hear that Elizabeth promptly resolved your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Jack O.
I have had efax for many years. It always performs admirably. Today I had trouble sending out a fax with attachments so I called customer support. The female tech was personable, professional, patient and knowledgeable. Although she answered the call immediately, she stayed with me until the fax was sent. Case 62742377
Response from eFaxJan 27, 2026
Thank you so much for your wonderful feedback, Jack. We are very pleased to hear that Elizabeth provided you with excellent help! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
RV D.
Elizabeth was very helpful in fixing my billing problem. Thanks!!
Response from eFaxJan 27, 2026
Thank you so much for your excellent feedback, RV. We are very happy to hear about Elizabeth providing you with excellent assistance! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Kevin M.
The person who handled my call was excellent.
Response from eFaxJan 27, 2026
Thank you so much for your wonderful feedback, Kevin. We are very pleased to hear that our support provided you with excellent service! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^RA
Samantha H.
I accidentally signed up with an email that didn't exist, so I needed to call to have it changed to the correct one. It was so easy, it was changed within 3-5 minutes, the easiest process ever with customer service. Thank you so much!
Response from eFaxJan 27, 2026
Thank you so much for your wonderful feedback, Samantha. We are very happy to hear that your issue was promptly resolved! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^RA
