Edible ArrangementsReviews of ediblearrangements.com

So I tried to redeem my 1 free chocolate covered strawberry and they told me I had to write a review!!! This I the edible arrangement at whittwood mall in Whittier ca. so the lady on February 14,2026 did not give it to me even though I was there to pick up an arrangement that day!!! Such liars. Don’t even put the rewards program. Very disappointed

Ordered a delivery, the tracker online said that it was delivered and it wasn’t. Called the store they said they couldn’t contact the driver so they remade and sent it back out. And yet and again no delivery. Seriously the worst service ever. if I could give it negative stars it would. I have had better service from other business that don't speak English.

We ordered from Edible Arrangements expecting a thoughtful gift to reach someone special. Instead, our order was delivered to the wrong address, the intended recipient received nothing, and we were left out $100. The photo "proof" they sent us - clearly shows that it is the wrong house/address. Outside of this mistake itself, is how it was handled. When we contacted customer service, the “manager” we spoke with was shockingly rude, dismissive, and offered zero accountability or resolution. Any reputable company would acknowledge the error and make it right. This one did not. Between the lost order, lack of compassion, and unprofessional treatment, this experience was unacceptable from start to finish. Had we seen the volume of negative reviews beforehand, we never would have placed this order. We will absolutely never purchase from this company again, and we strongly encourage others to think twice before trusting them with your money or your gifts.

If I could give 0 stars, I would. I ordered a Tea Bento Box, Bestsellers 6 Pack from Tea with Tae for my mother’s birthday. I ordered a week ahead of her birthday. It ended up taking 25 days for her to receive it. I messaged OnGoody which apparently is a 3rd party customer care to Edible and they told me I have to reach out to Edible Arrangements directly to get a refund. I tried contacting Edible Arrangements and you can’t contact a customer service area, you can only get in contact with local edible arrangements which doesn’t pertain to this situation at all. I emailed OnGoody and told them they need to contact them for me and make this right. It’s been over a month and still no reply. This company needs to honor their shipping policies and stop working with 3rd party vendors that can’t deliver their shipments.

I would give this a 0 star. This company uses a 3rd party (Uber) delivery service. This was told to me by the agent I spoke with over the phone. 1st thing agent said "There is no picture" (Proof of delivery). US Bank Tower building. Which is a highly secured building. They had check cameras within an hour period before and after supposed delivery and nothing. Nobody showed up to deliver. The excitement of getting a special delivery is something my newly fiancé didn't get to experience.

I ordered a $$$ flower and food arrangement to be delivered to base (Ft Hood, TX). I get a call from the local venue to inform me that they don't deliver on base and my options are pick up or refund. So I broke the surprise to my wife to pick it up. Now I found a work around for way better price and more quantity. That is using HEB delivery option for this Valentine's 2026.

Melinda Bone went out of her way to help me out when I made a mistake on the address. I highly recommend them and the arrangement are so good. Thank you Melinda for all your help. You're the best!

My granddaughter is in the Navy and she ordered flowers and fruit for my birthday. The flowers were frozen and limp. I sent a picture two weeks ago and have contacted the site 3 times with nothing but auto generated emails. Terrible rip off.