eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Destiny R.
Jan 25, 2024
Legit
Made sure on trust pilot that it was legit. Made sure on TikTok no one had bad experiences and made my order and delivery was fast bought my wedding perfume
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Yevgeniy G.
Jan 25, 2024
I paid expedited service and after 2…
I paid expedited service and after 2 days tracking number shows me no data
Response from eCosmetics.comJan 25, 2024
We sincerely apologize for any frustrations you have experienced with our company thus far. Our goal is to have your order out to you within 2-4 business days. According to your tracking details, your order was marked as delivered today, January 25, 2024. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Anita J.
Jan 25, 2024
You sold me 3 jars of Keracare…
You sold me 3 jars of Keracare overnight moisturizer and it is not the original product in those jars the jars are usually covered with a seal the product is watery and not the usual color it has a loud smell to it I put some in my hair and had a reaction to it and I have used this product many times I would like to return this whatever it is a I request a full refund
Response from eCosmetics.comJan 25, 2024
We are very sorry to hear that the product you ordered was not to your satisfaction. Every product we sell is brand new, authentic, and guaranteed. A representative has contacted you regarding this order, and a resolution has been provided to ensure you receive a full refund. We proudly offer 100% satisfaction guaranteed for all of our customers. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us directly if you have any questions or concerns, so we can quickly assist you.
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S H.
Jan 24, 2024
Excellent prices and good customer service
Excellent prices and good customer service. I’m happy you get the new products in your inventory very quickly.
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Heidi C.
Jan 24, 2024
The soap was packed very carefully.
The soap was packed very carefully. I have had trouble previously so many times (with three different vendors) with the soap having leaked in the boxes and losing product and also having a terrible mess to deal with.
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Xao
Jan 24, 2024
The shampoo did not come with a pump.
The shampoo did not come with a pump.
Response from eCosmetics.comJan 24, 2024
We are very sorry to hear that the product you ordered was not to your satisfaction. Unfortunately, the item you ordered does not come with a pump. However, we stand by our 100% satisfaction guarantee. If, for any reason, you do not wish to keep this product, you are welcome to return it for a full refund within sixty days, as long as the item is new or only lightly used. One of our representatives has reached out to you for further assistance and to resolve this accordingly. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and at 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Cathy R.
Jan 24, 2024
Good service fast shipping and good…
Good service fast shipping and good products.
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Cathy
Jan 23, 2024
Orders Cancelled for No Reason
I am a new user to this website, however, I have experienced first 2 order cancellations without any specific reason provided, indicating poor website functionality and substandard service. Despite contacting customer service, I only received a suggestion to place a third order, with no assurance it wouldn’t be canceled again. They failed to provide an explanation for the previous cancellations. I won’t use this website anymore.
Response from eCosmetics.comJan 23, 2024
Thank you for your feedback. We would like to apologize for any inconvenience or frustration you have experienced. One of our customer care representatives has contacted you directly to provide additional information about these cancellations and to assist you in placing a new order. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday..
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