eCosmetics.comReviews of ecosmetics.com

Quick, easy, and the most affordable I could find

I love ECosmetics!! This site has an amazing selection and great sales!!! I always get an order confirmation and shipping confirmation emails, I appreciate those! Products are REAL and arrive carefully wrapped and packaged up.

Fast delivery, perfect packaging. I highly recommend Ecosmetics.

Here in timely matter and just the right color. Will be ordering from you again.

Easy to use , Have not come across any company that has made the application so easy to apply. Being so difficult to draw on 2 even or identical is very hard. Very pleased with your product and would like templates instead of clear some color would make it even easier. Thank you

I purchased several items from eCosmetics and still hadn't received the order 3 weeks later. I had to reach out to customer service 4 different times to get this issue resolved. They finally offered a refund/replacement on the lost items. This company does not care about customer service and are not reasonable. Do not waste your time on this site, plenty of other businesses that value their repeat customers.

The website is missing the major option that will help consumer convenience and business to double their sale. Please add the option "save for later" items. Many items are not getting purchased from your website just because you don't offer this option for online consumers, who usually take time to execute the final order.

While I appreciate the discounted prices, the transparency about availability and inability to provide shipment updates because the items are “still in transit to our warehouse” and will be there “shortly” is frustrating. Even sites such as jomashop communicate shipping updates when their stock is in “warehouse”. Please don’t remind me of your “2-8 day policy”, it simply sounds condescending every time I enquire to be reminded of this fact. Advertise your shipping practices appropriately and communicate if you’re having issues locating product in your warehouse. If you were transparent I would understand. As a first time buyer, I would not recommend using this site. Similar to your “2-8 day goal” of having products in hand to consumer my goal will be to honest about my experience. This ain’t it.