eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Mary
Oct 7, 2026
Nutrofol
Thank you for having the product I needed at a great price
Response from eCosmetics.comOct 7, 2026
We are happy to hear that we had the item you were searching. We truly appreciate your support.
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Butterfly28
Oct 7, 2026
I put in a review earlier last month…
I put in a review earlier last month about them not fulfilling my order. I put an update. They reached out to me in good faith to try and rectify it and what they promised they did not do. Again they fell short and again I am going to file with a Better Business Bureau.
Response from eCosmetics.comOct 7, 2026
We’re very sorry to hear that you remain dissatisfied with the resolution provided, and we completely understand your frustration. We’ve reviewed your concerns and have already reached out to you directly regarding the issue you experienced. We want to make sure this is properly addressed and that you receive the assistance you need. We truly appreciate you bringing this back to our attention and hope to have the opportunity to resolve the matter for you. If you need any further assistance, please feel free to reach out to us directly. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
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Heidi H.
Oct 6, 2026
Great company
Great company! I would buy again:)
Response from eCosmetics.comOct 7, 2026
We are so glad you had such a wonderful experience with us and look forward to your next purchase!
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Marc
Oct 6, 2026
I've ordered a few fragrances from…
I've ordered a few fragrances from eCosmetics and I have not had any issues with communication, shipping or packaging. Great competitive prices and always an awesome experience.
Response from eCosmetics.comOct 7, 2026
Thank you for the wonderful review! We’re so happy you’ve had great experiences with your fragrance orders, from communication to delivery. We appreciate your continued support and look forward to helping you find your next favorite scent!
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Jill C.
Oct 6, 2026
Haven't received order and no tracking finally got it today…
Haven't received order and no tracking available . Finally got it today
Response from eCosmetics.comOct 6, 2026
We’re glad to hear that your order has now arrived. We sincerely apologize for the delay and the lack of tracking updates along the way, and we truly appreciate your patience and understanding. We hope you enjoy your purchase! A member of our Customer Care team has sent you a follow-up email to assist you further. Our team is available Monday through Friday from 8 a.m. to 9 p.m. EST, and Saturday and Sunday from 9 a.m. to 7 p.m. EST should you need any additional assistance.
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Leonel M.
Oct 6, 2026
Cosmetics I love you
Cosmetics I love you! Everything about you is real, the service and the product is real 100 % legit. love the prices! Thank you.
Response from eCosmetics.comOct 6, 2026
We love you right back! Thank you for the kind words about our products, prices, and service. We’re so happy you’re enjoying shopping with us!
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AJE
Oct 6, 2026
Authentic
Authentic, great prices, 5 star customer service
Response from eCosmetics.comOct 6, 2026
Thank you so much for the kind words!
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Laura
Oct 5, 2026
My product is clearly watered down
My product is clearly watered down. A watery version of a shampoo I know the consistency of very well. They only get an extra star because I had good customer service before the product arrived. We’ll see how they do with this refund.
Response from eCosmetics.comOct 6, 2026
We’re truly sorry to hear about your experience, and your concerns regarding the consistency of the shampoo are something we take seriously. We would love the opportunity to look further into this matter and see how we can help. If you could please provide your order number, one of our representatives would be happy to reach out to you as soon as possible to discuss the issue and work toward the best possible resolution. You’re also always welcome to contact our Customer Care team directly. Our hours are Monday through Friday from 8 AM to 9 PM ET and Saturday and Sunday from 9 AM to 7 PM ET.
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