EchoPark AutomotiveReviews of echopark.com

Last year when I went to purchase my vehicle I drove for my office would 15 plus miles to their showroom having made an appointment to look at a 2006 car. When I got there even though I had made an appointment they did not have the car that I requested that a newer 2012 model. I test drove it but was not happy they did not have the car that I wanted in the showroom. Later the salesman brought the older model car out to me and we close the deal. The next day two lights came on in the car and I was very unhappy with it. The dealership refuse to do anything even though I now have learned that the FTC cooling-off rule did apply because the deal was done at my table and not the showroom. I ended up trading the car for one that was twice as expensive because there was no other vehicle then I wanted through the dealership. Had they refunded my money as they were supposed to have I would not have been stuck with a car costing twice as much as I had originally wanted to pay. I wish I had known about the FTC cooling-off rule when I first dealt with this unscrupulous dealership. Now it's been too long and I don't even want to get into it.

Originally thought it was a great company. But months into it. I realized how wrong I was. Not only did the transmission start slipping right away the sun roof on the jeep broke. They couldn't and wouldn't fix it. Had to take it to jeep dealership. Then found out I was 7000 unside down on it. After having it for only a couple of months. Rude people and scam artist. I would never recommend this company to anyone.

Great service, nice workers, happy, no pressure atmosphere.

Bought the car sight unseen, when we received it, there was a small dent and scratches on the edge of the rear passenger door. Taking their word that they would reimburse me, I paid over $800.00 to have it fixed. They stood by their promise, and sent me a check for the entire amount after the work was completed. WOW! A car dealership that can be trusted! Thank you EchoPark! Joe Rollins Boise, Idaho

You could not adjust the transmission so I call back in about 9 months I was told my record could not be found and this lady would call me back. That did not happen so the car was repaired somewhere else. Do you I should return to EchoPark Automotive? Craig

So convenient in setting up the appointment, assessing what work needs to be done and efficiently getting it completed. Highly recommended!

I didn't have my car serviced so I'm not sure why i got this...

Good experience when we had the first service appointment. I later asked for an estimate to replace a master cylinder on another vehicle and was told I would receive a call when the parts were priced out. I never received a call back, even after calling the next day to check. I would think a customer would at least receive a call indicating whether or not you can or want to do the job rather than never responding and leaving me hanging for a week until I had the job done elsewhere.