ebooktripReviews of ebooktrip.com

Response from ebooktripMar 4, 2024

Dear Milivoje Kuljanin We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. With regards to your query in particular, the promotional fare available for your route was not available on that set of dates and we would also like to inform you that special fares are always subject to availability and get sold out very fast and the only option we are left with is to offer the next available fare for confirmed seats which can, sometimes, be considerably higher. Our goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you. Please feel free to reach out to us directly through [email protected] or call us on 1-800-404-0025, so we can discuss this further and find a resolution that meets your expectations. Thank you for your understanding, and we look forward to assisting you in resolving this matter.

Response from ebooktripFeb 29, 2024

Dear Gary Shoefield We are truly sorry to hear about your recent experience and the frustration you've faced regarding the flight prices. We understand how important it is to secure the best deal when booking a flight, and I appreciate you taking the time to bring this to our attention. We want to clarify that flight prices can fluctuate due to various factors, such as demand, availability, and the timing of the booking. While we strive to provide our customers with the best possible prices, there are instances when the prices may change, which can be disappointing. Our goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you. Please feel free to reach out to us directly through [email protected] or call us on 1-800-404-0025, so we can discuss this further and find a resolution that meets your expectations. Thank you for your understanding, and we look forward to assisting you in resolving this matter.