ebooktripReviews of ebooktrip.com

Response from ebooktripFeb 20, 2024

Dear Carrie Przeslak We sincerely apologize for the inconvenience caused to you and appreciate the feedback shared. Our goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you. Please feel free to reach out to us directly through [email protected] or call us on 1-800-404-0025 . We appreciate your understanding and hope to serve you again in the future.

Response from ebooktripFeb 5, 2024

Dear Kenny C Johnson We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. With regards to your query in particular, the promotional fare available for your route was not available on that set of dates and we would also like to inform you that special fares are always subject to availability and get sold out very fast and the only option we are left with is to offer the next available fare for confirmed seats which can, sometimes, be considerably higher. We appreciate your understanding in this matter and hope to serve you again in the future.

Response from ebooktripDec 30, 2023

Dear valued customer, Thank you for taking the time to write this review and your kind words of encouragement for Lucas. At Ebooktrip.com, our team is dedicated to providing excellent service and ensuring that our customers have a seamless and enjoyable experience. The prices and the availability are ever changing and cannot be guaranteed, unless, of course, ticketed as there are a lot of factors affecting them (e.g seasonality, demand, time of travel etc) We are always looking for ways to enhance our services and make your future interactions even better. Once again, thank you for choosing Ebooktrip.com. We look forward to serving you again in the future. Safe travels and happy booking! Best regards, The Ebooktrip.com Team

Response from ebooktripDec 30, 2023

Dear valued customer, We are truly sorry to hear about your recent experience and the frustration you've faced regarding the flight prices and thank you for taking the time out to write this review and let us know about your concerns which help us work on ourselves and improve, in general. We understand how important it is to secure the best deal when booking a flight, and I appreciate you taking the time to bring this to our attention. We want to clarify that flight prices can fluctuate due to various factors, such as demand, availability, and the timing of the booking. While we strive to provide our customers with the best possible prices, there are instances when the prices may change, which can be disappointing. Thank you for your understanding, and we look forward to assisting you in resolving this matter. Best regards, Team Ebooktrip.com