ebooktripReviews of ebooktrip.com

Response from ebooktripApr 2, 2024

Dear Sabu Mathew We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. With regards to your query in particular, the promotional fare for your route was not available on that set of dates and we would also like to inform you that special fares are always subject to availability and get sold out very fast and the only option we are left with is to offer the next available fare for confirmed seats which can, sometimes, be considerably higher. Our goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you. Please feel free to reach out to us directly through [email protected] or call us on 1-800-404-0025, so we can discuss this further and find a resolution that meets your expectations. We appreciate your understanding in this matter and hope to serve you again in the future.

Response from ebooktripMar 28, 2024

Dear ... We are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. Request you to kindly share the booking ID and contact details so that one of our team members can reach out and try to resolve your concern.