eBagsReviews of ebags.com

I ordered a luggage set. Great price, quality and delivery! Would have earned 5 stars based off of that, but then I got an email that I can get a QR tag for basically free (I think I earned points with my luggage purchase) in case my luggage ever gets lost someone can scan the QR and I find my luggage, great. So I ordered it right away knowing I'll be traveling in a month and wanted it for my trip. I was charged the small remainder after my points or whatever were deducted. Now I'm not positive when I ordered it but my charge statement says that ebags charges me for it on March 13th. I have yet to recieve ANY information on it. Had I never gotten an email saying get this tag for basically free and gone through all this just to not have it for my trip, I'd have an excellent opinion about ebags. But now I'm frustrated and bummed and need to figure out a different tag option days before my trip, uneeded headache.

I had been given a small Travelon bag that I loved but it did not have a water bottle holder. One of the zippers also came off (though it is an easy fix - didn't break just lost the stop). I bought a new one with a water bottle holder and love it. It only holds a small water bottle, but sufficient for what I want. I thought it was going to be too small but turns out I can get everything I want and need into it and I am super happy with it.

Loved the large motherload but it is a bit bulky. Wish they could find a way to make it spacious but not so clunky.

I've purchased many bags from them over the years and I love their offerings and consistent quality service.

Ordered a men's toiletry bag in the color of gray. The bag arrived in the wrong color (brown). I contacted ebags and they instructed me to return the bag and upon receipt, they would ship out the correct color. They assured me the warehouse would be contacted to assure they would send the correct color. After they received my bag I was notified the correct color bag was shipped. When I received the replacement bag 10 days later....the color was INCORRECT AGAIN ! Once again I contacted ebags customer service and they apologized AGAIN! I told them I wanted my money refunded immediately. They said once they received my second incorrect shipment, they would refund my money. Several days passed and they offered to take $15.00 off the price of the incorrect color. I reluctantly agreed to their offer. I doubt I would ever deal with this company again, as I have read other reviews with customers experiencing similar problems with receiving wrong items and dealing with poor customer service.

I love the variety of products on ebags. So far I've purchased a purse as a gift and a weekender travel bag as a gift. Both recipients love the items. The quality is excellent and the prices are great. Will definitely continue to shop ebags.

There used to be discounts on various clothing and bag items. When I ask about items out of stock, they say it will be restocked. After 2 months, the items are still out of stock and various products continue to be sold at full price.

Super bag for the price, plus prompt delivery. A winner