eBagsReviews of ebags.com

I got an ebags email saying they are selling out their inventory. 7 months after I bought my 60$ bag that is now 33$. Not retroactive. But I do like bag its perfect to me.

I bought this bag because it came up when I searched for international sized carryon bags. It was not international sized. I had to pay to check the bag anyway. I could have just used the one I already had.

ShopRunner delivery and frequent sales are why I keep coming back to eBags. Always check the price of what you are buying at other distributors before making any purchases. SkyRoam, for example, is marked up considerably over just buying from SkyRoam directly.

I ordered a luggage set. Great price, quality and delivery! Would have earned 5 stars based off of that, but then I got an email that I can get a QR tag for basically free (I think I earned points with my luggage purchase) in case my luggage ever gets lost someone can scan the QR and I find my luggage, great. So I ordered it right away knowing I'll be traveling in a month and wanted it for my trip. I was charged the small remainder after my points or whatever were deducted. Now I'm not positive when I ordered it but my charge statement says that ebags charges me for it on March 13th. I have yet to recieve ANY information on it. Had I never gotten an email saying get this tag for basically free and gone through all this just to not have it for my trip, I'd have an excellent opinion about ebags. But now I'm frustrated and bummed and need to figure out a different tag option days before my trip, uneeded headache.

Loved the large motherload but it is a bit bulky. Wish they could find a way to make it spacious but not so clunky.

There used to be discounts on various clothing and bag items. When I ask about items out of stock, they say it will be restocked. After 2 months, the items are still out of stock and various products continue to be sold at full price.

eBags has a great selection of products.. and generally at decent prices that are in line with the competition. Shopping methods available are average. My main gripe? Constantly being given promotional emails for 20-25% off, receiving a coupon after spending money on a purchase, and the list of exclusions goes on, and on, and..... on. Everything except a select few items that I would buy is excluded from any promotion. What's the point of sending me constant emails about sitewide promotions... IF THEY ARE NOT SITE WIDE. Biggest annoyance and one of the main reasons eBags has fallen on my list of stores to shop at as more of a last resort. Don't send me promotions or make them considerably less but include more items. Or tier them, but don't exclude 85% of your items. At least that's the customer perception they have given.

I find the constant "sales" very frustrating as the price would always be within a couple dollars within different sales - one at 20%, one at 25%, one at 30% - because there would be exclusions or something else that would put the ultimate price within a very small window. While I absolutely love the bag and was happy with the online purchasing and shipping, I was very much put off by the sales tactics.