eBagsReviews of ebags.com

I would give negative stars if I could. I purchased a 3 piece luggage set on sale, next day I get an email saying it's out of stock. That same day I got an email advertising same set for a higher price! Ofcourse no response to my email and they don't answer the phone. How is this company still in business? Where is the BBB and FTC?

Received an email that I had only a few days left to use my rewards, so made a purchase, used a coupon code as well. The order was confirmed and then I never heard another word. No shipping update, no cancellation notice. Have written twice to customer service and no reply. I had been satisfied with this company in the past, but now would not recommend.

Purchase a leather $100 bag from ebags. I used it for about a week and a half and noticed the shoulder strap had completely torn off the purse itself and is literally hanging by a thread. I have emailed twice to inquire about refund or return and as of yet, no response. I will NEVER purchase a bag from them again.

They engage in incredibly deceptive business practices. They bait and switch products for "updated" versions with half the features and sell them for the same price or more. On top of that, they have atrocious customer service.

They are scammers!!!! Took my money and cancelled my order. Customer service is horrible. Found every reason to blame the bank when they knew they were wrong the whole time.

I'd never you used ebags before come on but took advantage of their sale and ordered a ebags brand tote bag and a pair of Royce lambskin gloves. The bag was sturdy, smooth and comfortable to carry. The zippers are all well-installed and the many extra zipper pockets are handy. But I was thrilled with the gloves! They were fashionable (with a tiny leather bow at the wrist) and buttter-soft. The lining is warm and insulating, so I look forward to winter!

Callous, unhelpful customer service. I've blocked further emails from them.

I ordered the Old Trend Sunny Grove crossbody bag. It was advertised to be 32 square inches, but is only 28 or 29 square inches. It also is much, much darker than shown. I ordered the orchid, which was shown as a medium pink, to carry in the summer. Instead, it is fuchsia. It's a very nice color, but more of a fall/winter color. It was a sale item, so I can't return it.