Eat CleanReviews of eatcleantogo.com

the only way i was able to review the ingredients and nutrition was to add my cc info. next thing i new was i was charged. i immediately cancelled the subscription, and sent numerous support tickets with no response and 3 phone calls, my order was cancelled but they never refunded me, and did not send any food (good thing, too high in sodium). as of today i have 2/7/2025 i still have not been refunded charged on 1/3/2025 of $81.39 Horrible company. 02/23/2025 still no refund

Terrible service. charged for a box I didn't receive. Was credited, asked for a refund. Waited for a refund and did not get it. I ended up using part of what was paid to get some of my moneys worth. There was still a balance on account. Requested the balance back as a refund. WAITED A MONTH. Still no refund. I was going to use the rest of balance to order ANOTHER BOX bc refund requests seem futile. Ask if I can get a discount for all of the trouble, they offered 10%. Over a month for a refund twice and 10% is the best you can do? Save your money, if there is an issue with your order you may have to wait hours on the phone, or months to get your money back IF you ever get it back.

The food is truly delicious. Besides the obvious convenience of not having to cook after a long day of work, the flavors, portion control and low calorie, high protein content of the Keto meals are contributing greatly to my weight loss.

I've only received one order, but am impressed with the quality of the food and the portion size. The shipment arrived on time. The meat reheats well and the taste isn't compromised by the microwave. I would order again.

In order to see prices and menus, I needed to put all of my info including debit card (if you insist on getting conned, use a credit card, not a debit card for your protection). When I realized immediately that they had enrolled me in the meal service, I called and canceled (within 20 minutes). I was promised a refund, which I have never received, despite numerous promises from their billing department that I would. On each call (12 to date), they had all of my specific information, so there was no confusion as to the circumstances. Twice I caught two different reps in lies as to what department they worked in, and who I needed to speak to (you could never actually speak to that person). Their information was very specific including date that they would send it, but as of Jan. 31st, no refund (over 10 weeks later). If you read many other reviews, this is apparently the norm, with management obviously encouraging their people to say a refund would be forthcoming, knowing it never would be issued. If you do sign up, they will have your payment in advance of the next shipment, so if you do eventually cancel down the road, say goodbye to your payment. If keeping my $70.49 helps them stay in business, good luck. They'll be gone soon, as my problem is not unique.

I tried many of the meal services (Factor, Moms Meals etc.) and Eat Clean is the best. Great portions, delicious meals. The choice of meals are excellent and there's a variety for everyone. For meals delivered by CDL Last Mile all you have to do to keep track of your orders is to enter the Order ID # from your Eat Clean order on the CDL home page.

The food is good, but unfortunately, this company cannot get it together. Every order is always wrong. The customer service is horrible. They have sent other people’s orders. They have sent the wrong orders and it’s just not worth it. Also, their selections are not varied enough.

Quality of the food is excellent! My first order was delayed in shipping, so Eat Clean sent a replacement order. None of the replacement items were the same as what I originally ordered. Why? Heating instructions need to be improved. No where does it say what to do when the item ordered contains within the sealed meal a plastic container such as dipping sauce. On microwaving, the plastic container melts. This may be obvious to experienced cooks that the sauce should be heated separatly, but not to me. I need to double the heating time stated in order to adequately warm the meal. Am I supposed to thaw the meal before I heat it in the microwave, or heat it straight out of the freezer?