Eat CleanReviews of eatcleantogo.com

Orders arrive on time and are very tasty. I buy what is suppose to be the larger servings but I'm not sure how much larger they are from what is a regular portion as it seems to the the same size as the regular portions from other meal services like "Factor" But I like that I have quick meal options that are healthy and non GMO without all the cooking and mess. So quick and easy. Eating these and cutting out my late night snacking I have lost 16 lbs so far. I would give it 5 stars if the protein portions were a little larger and had more options rotated in. ****Editing my review now as today I received my shipment and it was missing 2 meals. I tried to call customer service and just sat on hold for a long time then a messages comes up and says there is no one available to take my call and to leave a message. They did call me back in a half hour and issued me a credit for the 2 missing meals which did show up in my eat clean account right away.

Horrible company. UPDATE: website and app just updated at 10pm at night and said package was delivered and it never was. They still have not responded back. This company stole my money. Save your time and money and just use factor. All the reviews about customer service are completely true. It’s basically non existent. My order was supposed to be delivered today, I never received ANY sort of shipping confirmation. I sent emails today yesterday and the couple days leading up to the delivery date (today) and not one single email was answered. I called them this later afternoon and spoke to someone and they wanted my name (they couldn’t look it up by order number which doesn’t make sense but whatever, I thought) after giving my name she responded with “oh it’s being delivered today” as if I didn’t already know what the order said. Then I asked for confirmation. She said she had to ask for a tracking number. So I waited. Then she said “I just submitted a request for tracking and I will call you back” then that was it. Now that it’s late evening and I still do it have my package and also never received a call back, they are now closed. What does it mean they have to submit a request to get a tracking number, like this isn’t 2025 and easy to get tracking. This has been an absolute terrible experience. I donot know how this company became rated so high with 70% of reviews being negative and 20% of the remaining 30 being obviously paid reviewers. STAY AWAY.

The food tastes great! I like the portion sizes with the option to choose larger portions. The only bad experience I've had is with the shipping or rather the shipping company. They haven't followed my specialshipping instructions.

Wonderful customer service. I found I was charged with a delivery that I had cancelled, I called customer service on a Saturday, they answered and solved my problem very quickly

The food is amazing and the regular potions are just enough to stay full. I lost 5lbs in less than 2 weeks eating these meals. My only complaint is the price. The weekly selections are a little expensive. Hopefully I can fit these meals within my budget. Also, why have a contact number if no one answers the phone?

Haven't yet dealt with the customer service and the nutritional info seems suspect, but if you're just looking for delicious meals at a reasonable price, this company delivers on taste and quantity.

I tried this company for 3 months and suffered from the same poor delivery and customer service that others have complained about. The latest delivery was the final straw: one of ten meals was missing and five of ten varied from my order; I always compare the list of ordered meals to what I receive. I opened a complaint, my second this month, asking for credit; it was closed the next day without response or credit. CANCELED!!

Food is good but I don’t like how the expiration date is cut off on some of the meal labels. This could be dangerous to be honest. Granted I try to eat meal everyday but some stuff I may have to put in the freezer so it doesn’t spoil in the fridge. I would order again but I hope this situation is fixed. I shouldn’t have to contact customer care for important things they should be checking for.