EasyshipReviews of easyship.com

I needed a means to track, process, and collect shipping payment post my Kickstarter campaign. EasyShip set me up with a direct contact (Chris), who walked me through the use of the EasyShip platform, set my profile up to my needs, and was always available if I had an issue or questions. The platform has a massive amount of features and flexibility, and Chris was always open to constructive feedback. A major feature for me was being able to import all the contacts and addresses directly from the files Kickstarter generates without having to do any additional processing of the info. I was able to ship almost 900 orders, some international, with ease. Great experience all around.

We've been using Easyhip for almost 4 years now. Everything has been great. Customer service is really helpful and will assist whenever they can or advise you on what to do on your end if they are unable to proceed with a concern. Keep it up, Easyship Team!

Chaithanya helped to return inappropriately paid taxes, thanks for the help

Do not use this service at any cost. There is absolutely no customer support. I messaged them daily for 9 days straight without a single response. One of the worst company experiences I've had in recent memory.

Bare minimum tracking with huge gaps and time lags and virtually zero real details. Used by default by an ebay seller. I need more stuff from this vendor but will not buy unless he offers a better shipper; like USPS or ANYONE but "Easyship". If you have any choice, do NOT use this carrier or their system. Package shipped Jan 16 from Texas to Canada. Not here yet and I have no idea where it is. if zero stars were an option that's what they'd get...

Easy ship took my money. UPS claimed my tube weighed 3kg, yet it was only 1.63kg. I measure and weigh everything with AUS certified scales before it leaves my workshop. After their poor (NO) attempt to assist, they still charged me an extra $33 Don't use them at any cost. They have your Credit card details and don't give a rats. I can't even close my account... FFS All photos were supplied.. Where is your conscious I would love to get the Fair trading involved. 1.63kg is not 3.0kg pathetic at the least The BS you carry on with is disgusting.. When the dispute was escalated, all required info and photos were sent to Khaleeq.. Stop the BS Easyship and close my account

Terrible guidance every step of the way. Headache after headache. Customer service that never gets back to you. Its a shame because this platform has everything going for it but the customer experience and sales side of things don't deliver what they offer,.

EasyShip is a scam. I got quoted AU$72 to ship a 0.1kg parcel from Australia to Canada via Teaml GlobalExpress (Formerly Toll). The parcel measurements were 20cm x 10cm x 2cm (Envelope). The estimated delivery time shown was 3-5 days. However, the parcel took 22 days to deliver. Their estimated delivery time is misleading and deceives customers into purchasing shipping labels from less reputable couriers. Despite not being delivered yet, the courier charges AU$95 and therefore I am required to pay an additional AU$23 for them. The courier has marked my parcel at a chargeable weight of 1.0kg. However, the product I sell cannot weigh more than 0.1kg. The volumetric weight also does not exceed 0.12kg for this parcel size. I disputed this charge with EasyShip but following 5 weeks of no updates, I've been told they have not been able to elicit a response from the courier and I must contact the courier directly to dispute the charge. This is unacceptable as the payment was made to EasyShip and they are responsible for ensuring the prices they charge reflect the actual cost. This is to ensure they do not mislead customers. Should I have known the total cost of shipping to canada would be AU$95, I would have shipped directly DHL Express which would have been the same price. However, easyship provided an estimated delivery date of 3-6 days and a cheaper price. They have no means for dispute resolution.