EasyshipReviews of easyship.com

Tracking information says it was delivered when it definitely wasn't. I have three cameras in my front yard and I was home all day. If anybody stole it, it was the delivery driver.

Absolutely horrendous company, I've been a long time customer and never had any issues, but as soon as you have one they're the first people on the scene to completely abandon you. I had shipped something which they requested I purchase shipping insurance for, since it was a valuable item I did. Remember, I didn't even look into the insurance for this item, they told me they WOULD insure the item. Soon the package got lost in shipping, and upon filing a request with Easyship I was immediately denied after providing all the documents they asked for and said my item was not covered under their insurance policy. So after I described my item to them, and they heavily urged me to purchase their insurance, they completely dropped me when something went wrong. Shipping with them for any other reason is lackluster. They'll push you off of their own service pretty much as soon as you raise a concern by saying you need to contact the people you shipped with. Overall its a company that's honestly fine if nothing ever goes wrong, but the moment something does turns into a nightmare to deal with. For the amount of free cheap shipping label providers there are out there, Easyship is certainly not the best. Go use something else.

Can't do their job and still they lie to the supplier about the status of the shipment. They have been lying regarding some shipments that haven't left as of today yet we received information that it was sent weeks ago. Use anything before this company.

Easy Ship is an incredible service with very well trained people working to help you fulfill your shipping needs. Personally, I recommend the premium service because you get phone support and the website can be a little tricky but if you didn’t have the phone support you could still use the chat and figure it out but either way I highly recommend them five stars

Complete waste of time. Shipping is literally their business except they are somehow unable to ship things from the US to Canada without royally screwing it up. Use anyone except these clowns

I very much like your service, and the speed and level of customer support received for issues I had with my BackerKit integration. In particular, the shipping rules system is extremely convenient once I got it configured to my satisfaction. However, there is one wrinkle with the Easyship platform that has caused me an endless amount of tedium. Every time I open a shipment to make standard adjustments (like the type of packaging), the zip code for US addresses imported from BackerKit displays as an error because it is hyphenated (i.e. 12345-6789). I know that the second half of US zip codes is optional, but practically every other shipping services accounts for this. Instead, Easyship flags it as an error, and FORCES me to manually open the zip code field and delete the digits after the hyphen to get my package approved. As much as I like the other qualities of your service, this one issue has caused a large amount of busywork and opened up a potential point of failure. I should never be editing a customer's address unless I have a good reason to, and certainly shouldn't HAVE to just to get the form to update properly. Please fix this issue.

annoying signup form... If you want to make a reasearch of services and prices you have to go through annoying signup forms just to find out what if it worth it.. It doesnt worth to sign up

Do not sign up for them! they will spam call you to no end. All i wanted to do was see the shipping prices and they act like i signed up to be pestered about using their service. Creating an account on a website is not consent to being called randomly and repeatedly like this.