EasyshipReviews of easyship.com

Please be careful. I ordered express delivery with UPS through EasyShip. It was for an international package, and the cost of the shipment was about £500. I dropped it off at my local UPS station, which is basically a small kiosk selling other goods. The shipment didn't move for weeks, and now, four months later, it still says it hasn't moved yet. EasyShip and UPS are unable to locate it and cannot refund any of the shipment or the goods. So basically, I paid 500 pounds, created a label, and neither EasyShip nor UPS did anything else. They refused to reimburse the package or the shipping fee.

Wonderfull experience, good options and reports, rate compare and delivery report is owsome.

HORRIBLE Customer Service. My shipment was not being tracked and was eventually LOST. The customer service or lack there of is HORRIBLE. They don't even have a live representative to help with issues - only a robot AI. They told me to file a CLAIM for the LOST package and then they denied it. WHAT A JOKE - $200 worth of home made crafts GONE and they don't even want to reimburse me - even though i bought the insurance. UPDATED: the insurance claim was APPROVED - however EASYSHIP refuses to CLOSE my account and REFUND me the monies due from the claim. A week has gone by and they have not provided me with a resolution.

Good Services on Good Pirces

Shipped 6 packages in sep 2025 , it’s hard to use software same address can’t combine shipments , don’t show shipping address until label printed wrong address printed cancel with in 3 minutes, my card was charged several times , requested refund until today 11 march 2026 still waiting for refund they asked me they can’t refund to card it paid provide account no , which was provided 20 days still no new , they said refunded when checked nothing almost 50 emails still going never seen this type of non professional customer service , now there is no courier choices on Easyship except usps which no one wants , Don’t use service there are several others options , I am trying to find out to take the matter to court and file a joint lawsuit , please come

I shipped 3 items - 2 overseas and one local. So far all is well, one delivered, one out for delivery and the 3rd needs further looking into, BUT Easyship has been probably the best customer service experience I have ever had on line!!!!! Will definitely use again!

Do not pay for insurance. Easyship insurance is fraud. My business paid thousands in insurance after 2 years had a damage claim. Claim denied, improper packaging. Product was in original manufacturer packaging. If you ship with easyship, self insure. They will take your insurance money but will not pay a claim. Edit: I am updating my review, easy shipped reached out and is covering my claim. However, they did say this is a courtesy due to our long history of shipments, and that the packaging was not adequate. If you ship high value liquids make sure to pack it by taping caps and padding box if it isn't tight. Take pictures of your packaging before shipping. I will continue to ship dry products with easy ship, will only ship liquid if the margin is enough to justify the risk.

Easyship is wonderful! It is really easy, economical & super to deal with!