EargoReviews of eargo.com

Eargo has changed my life in so many ways. First it was affordable and easy detailed to set up. Reps and techs contacting you via dif ways and checking on you. Sending you helpful videos and most of all rechargeable and no batteries to worry about changing. Fits in ear easily and has app to use on phone to change hearing programs. I can hear sounds I’ve never heard before and with a mother that had several kinds of hearing aids this just seems so much better than what we had to deal with. Wished I had these when a teenager and wouldn’t have missed out on so much in my life.

This company truly stands behind their product. If there are issues they do everything to help you out. I depend on my hearing aids, and it's so great that I can also depend on the company behind them.

I just upgraded to the Eargo 7. I am very pleased. They’re nearly invisible and significantly improve my hearing. Two audiologist evaluations with each suggesting a behind the ear hearing aid as the solution was not for me. I couldn’t get beyond the stigma. But I knew I needed help. I bought the Eargo 6. It was great. Huge improvement in hearing ability. Especially in meetings and restaurants. No one has ever noticed. No looks, no whispers, it is like they aren’t there. It took the full 30 days to adjust. The Eargo consultant assigned to me made really helpful suggestions to make minor adjustments to increase the comfort. I upgraded to the 7’s with no hassle. They have greater noise reduction capability and ability to enhance speech. I’m even more pleased. A side benefit is that when I wear them, my tinnitus is much reduced. My only trouble is when I drive the car and try to listen to the radio or music. Without making changes to the settings before I start driving, the noise reduction can kick in with varying strength. If I forget to make the setting changes ahead of time, I’ll take them out and put them in my shirt pocket until I reach my destination. In summary, comfortable, discreet improvement to hearing.

I selected Eargo as it was clearly the best on paper to the criteria I outlined so I talked w/the customer service specialist. She was excellent in walking me through the process. She explained the pros and limitations to the product. I had originally planned on getting a dummy set to test the fit but quickly came to the conclusion that was a waste of time given the return policy. I decided to purchase the product based on our conversation. She was clear, professional, and was able to relate the product features to my desires. In short, she created an experience that gave me great confidence in the product, the company, and service after I received the device   When I received the device, I had a conversation with an Eargo hearing specialist. She walked me through all of the details of using the device (petal choice, cleaning, what to expect as you begin to use the device, etc.). Again, another exceptional experience. My call with her was about 3-4 days after I had received the device so I had a good sense of how the device was working.   The device itself is very intuitive. It took me a couple of tries to get the cleaning process down. My routine now is that I clean the device every morning … takes about 5-7 minutes and I’m set for the day. I typically wear the device from about 5:30AM to 11:00PM.    I’ve had outstanding success Eargo, both the product and the support. I’m very satisfied and am loving the device. I had no idea what it would be like to hear things with clarity again.  I recommend EARGO to all who ask.

I have had my Eargo 7s for four weeks now. They are an upgrade from the Eargo 5s I bought a few years ago. They are the same tiny configuration and comfortable fitting with medical-grade silicone "petals." Those hold them gently inside your ear. The sound is the remarkable part, these tiny devices boost the sound frequencies needed to counteract your hearing loss. As such, the sound heard is natural and full frequency. All the bass and much of the mid-range frequencies can still sneak by the petals to be heard directly. Most of us with moderate hearing loss, have lost high-frequency response. So the Eargos fill that in. Even critical listening to music is a pleasure with the Eargo 7s. Are they worth the money? You bet they are. Just as I wouldn't be without my glasses, I won't be without my Eargos, they are a critical part of who I am since my hearing loss.

My experience with my Eargo7 hearing aides has been positive in every way. Although my hearing had been moderately bad, the aides have helped me with hearing conversation, lowering the television volume, and not having to say "beg your pardon" 4 or 5 times. I am very satisfied with the actual workings of the product. The charger works great and comes in a very convenient case. The support staff has been terrific. I am now at the point where I can barely feel them. They do, however, require regular maintenance, but so far that has just become a part of my daily routine.

Eargos are terrific. Easy to order on-line. Customized set-up is a cinch. And it's a pleasure to hear dinnertable conversations again in a restaurant, or to watch TV without having to turn the volume up to thunderous levels. Eargo's customer service is also first class, from the initial contact right after purchase to the on-going follow-up. Attentive to the max, without being intrusive! I'm a fan!

The bottom line first - I am a happy Eargo customer and can honestly say that Eargo has consistently met and exceeded my expectations for the last 6 years. I have received no compensation for this statement and have owned no less than 6 Eargo Devices. What a blessing to be able to hear again - I didn’t know what I was missing! Yes - there was a learning curve with some tinkering required but the fact is the capability is there for the taking. I’m so glad I didn’t listen to some of the negative reviews I’ve encountered over time. Like a lot of folks I took my hearing for granted. My loss of hearing didn’t happen overnight so it wasn’t one of those immediate pressing issues. However after almost 30 years of hearing abuse in the military, my hearing had become greatly diminished. My wife of over 3 decades was getting tired of having to repeat things during our conversations. It was also becoming an issue for me as I served on several community councils and was the president of a college. I know it was to a large extent my vanity … I didn’t want people to know I was hearing challenged by wearing this loop over my ears. But finally, I had to do something about it. I did what most logical folks would do - I looked up a audiologist. After my first visit, it became clear I had the hearing of a fire hydrant. It was quite the journey, and I still remember the sticker shock to get a hearing aid. By the time we would be done, it would be around $10,000. I could hardly believe it. So to get to the point on this piece of history … I was fitted for a hearing aid, went through training on maintenance and use. While the folks were amazing people, I grew weary of the constant trips for checks and tuneups. And batteries … they were everywhere and never where I needed them. I finally lost my patience and quit. There just had to be a better way! Years passed, and my wife who hadn’t given up on me found this article in a veterans magazine. (Rabbit trail here - Eargo has always gone out of their way to support veterans and their veterans discount makes a huge difference for those who have lost hearing). The article talked about a new technology that did not require battery replacements, and the system could be obtained online … and could even use your current audiologist data to tune your system. I immediately pursued getting a set, but was told that they could not sell to residents of Washington or Oregon! What??? So I checked around and was told that Eargo was a “fast buck” business and would not be allowed to sell in Oregon and Washington. Not to be deterred … this made me even more curious, and I spent a lot of time in research and reading. I discovered this whole world of hearing amplifiers … but they just made the sound louder and for me they were useless. The more I read, the more I was convinced that I wanted to give the Eargo innovation a try. I had the “trial fit” system mailed to a friend in Arizona. I tried on the set, and they felt natural from day one. I was about ready to order a real functional Eargo System when they became legal to buy over the internet for Oregon and Washington. I moved quickly to become a member of the Eargo Family and I’ve been a member since. I am still in contact with my first customer representative. Clearly, I was more than a quick sale and goodbye. Over the years, I’ve even purchased “used” systems to replace the the units that I’ve destroyed. The fact is the Eargo unit is so comfortable that it’s very easy to forget that you’re wearing them. I’m not proud of the fact that I broke a number of them by going swimming or taking a shower with them still in my ears. They didn’t survive. So when the WATER-RESISTANT Eargo6 came on the market (a technology innovation), I was quick to get a set. As recently as last night, I forgot they were in my ears and went to bed. Anyway … I recently told someone at Eargo that I’m so sorry … but I’m saving a $bundle by not having to chase down used Eargo units and replacement parts on EBay (a good quality indicator that people sell and purchase upgraded systems). But I digress … it was time for me to step up and get the Eargo6. I just absolutely love my Eargo6 system and the support team that comes with them. However as a cautionary note, I knew going forward that I had to make sure that I had the correct smart phone technology and that I had a handle on my expectations. I purchased a hearing aid and so understood that it’s focus is on supporting hearing activity in a seamless fashion. In my humble opinion and experience, if we add too many expectations to technology … we are setting ourselves up for disappointment. Therefore, I don’t miss the fact that I can’t direct stream Bluetooth to these devices for music, noise canceling and phone calls. There are other systems designed to do that … so I don’t mind. If someday Eargo offers the capability … I’d be thrilled. Thank you Eargo!