Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
eargo.com
Website
eargo.com
Category
Vision & Hearing
Location
Mountain View, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Eargo hearing aids are simply the best for comfort in the ear and sound quality.
I am on my second pair of Eargos because the first set wore out and I tried three different products to see if I liked any others better. I found out that Eargo hearing aids are the most comfortable in the ears and the sound quality is wonderful. I now have Eargo 7.
Response from EargoJun 28, 2023
Simple the best Eargo review. Thanks so much!
RL
Robin L.
This is my second pair of Eargos
This is my second pair of Eargos . I first had a pair of 6s that I found I was not able to control well with the app ( this was in the past ) , but none the less I loved the hearing aid itself . Fast forward to today and I now have a pair of Eargo 7s . The company has done a great job in upgrading the functionality and features of the app . I , now , wear these all day , every day with no issues . The app performs admirably well , they're so comfortable I don't even notice them , and the sound is great . They are discreet which eliminates inherent problems...easy with glasses , don't fall off or out , and you can still put a pencil behind your ear . The service on both pairs has been OUTSTANDING . I have no complaints , only glowing recommendations . These are great
Response from EargoJun 28, 2023
We're so glad that you are doing well with your Eargo 7s. We appreciate the glowing recommendations!
LE
levine
Eargo hearing aids are EXCEPTIONAL in…
Eargo hearing aids are EXCEPTIONAL in style, quality, and ease of use, and the customer service is outstanding.
The Eargo design is simple, smart, and very effective. When these hearing aids are in your ears, they cannot be seen, a great feature of the Eargo design.
These hearing aids are paired with your smart phone so the sound can be adjusted for various situations (TV, restaurant, phone, etc.) and for various noise levels.
The Eargos slip easily into a simple attractive charging case which operates on electricity, so no battery is needed.
I highly recommend Eargos with no hesitation.
Response from EargoJun 28, 2023
Wow! We're so pleased to read this exceptional Eargo review. Thank you for recommending our hearing aids!
NJ
Name Jonathan G.
Very satisfied
Small size, ability to control with app, excellent support from Eargo. No “talking in barrel” sound due to tip construction.
Response from EargoJun 28, 2023
So nice to hear that your are happy with the size and function of our hearing aids and the excellent support that you've received from Eargo!
MP
Mr Peter D.
Eargo 7s a winner!!
I bought a pair of Eargo 7s. Brilliant sound, fully adaptable, comfortable and make all the difference. Highly recommended. Half the price of 'official hearing aids' with 10 times the function.
On line support is excellent.
Response from EargoJun 28, 2023
Thank you for this Eargo review!
TI
Tim
Eargo - please offer other colors
Eargo, why not offer your hearing aids in skin tone colors (beige, tan, Lt Brn) instead of just black. For a light skinned caucasian male like me, they're not as inconspicuous as you think. My wife states they "stick out like a sore thumb," and "it looks like there is a bug in your ear." That's the only reason I returned them. Otherwise, I love everything else about them and awesome customer service! I'll be on the lookout for future releases.
Response from EargoJun 7, 2023
So sorry to hear that you returned your hearing aids. When seated properly, the Eargo hearing aid should be inserted almost completely in the ear canal, so the very back of the Eargo is flush with the opening of the ear canal and it should be virtually invisible. The ear canal appears quite dark since it receives little light, so the hearing aid is better camouflaged as it more closely resembles a dark ear canal. Other in-the-ear canal hearing aids (or molds) can make it look as if you have something plugging up your ear canal and appear unnatural. If the Eargo devices stick out, it could be due to a narrow or smaller ear canal. Glad that you loved everything else about your Eargos (including the support) and hopefully we can accommodate you in the future!
ND
Nikon_DonB
I Can Hear Again!
It took about a week to get used to the new Eargo7s. I have reduced hearing in the mid to upper frequency ranges and I also suffer from Tinnitus. I've been to many "specialists" and all they can do is tell me I have to live with it or buy these ridiculously expensive hearing aids to "mask" the noise. We are talking about $7000. each. Lately, I had tried the Nano brand because they were a gift from my wife. But the Nano's did show me what an in-ear canal aid could do. Plus they were larger than the Eargo and NOT as clear or comfortable. But for $300 a pair, they were much less expensive. All others were external and interfered with my glasses, plus the battery changing nightmare. My mother had big buck hearing aids. She was always changing batteries and they always had "feedback." She was so deaf that she couldn't hear the noise, but everyone else did.
So, I researched it because I knew I needed something better than the Nano's. So I returned them for refund. I came across the Eargo's and researched them on U-tube and social media. Even though these are expensive, I decided to give them a try and why NOT with the 45 day money-back offer. YOU GET WHAT YOU PAY FOR!!! It took a while to find a comfortable fit, but I settled on the medium open florets. After 2 weeks of use, while using the factory settings, I did the hearing test. Twice because the first attempt wasn't in a totally quiet environment. THE SECOND WAS AT NIGHT WHEN EVERYONE WAS ASLEEP, IN A CLOSED ROOM. Wow.
Well, LET ME TELL YOU.! These are fantastic. I enjoy the different settings and filters for the different environments. Plus the fact that these ACTUALLY DO LAST ALL DAY FOR UP TO 16 HOURS. How do you get that much battery in such a tiny device? (You should partner with Samsung, so my phone would last.) LOL
Plus now that I've been wearing them every day, all day, I don't even notice them. I actually have to reach up and make sure they are still there! The charging case is also way cool. How inventive! I happy with my investment.
So in closing I WILL get back to you down the road with updates. Please keep up the GREAT WORK!
Response from EargoJun 7, 2023
Wow! What a GREAT Eargo review! Thank you for sharing.
LA
Lee A.
I HAVE BEEN AN EARGO USER FOR SEVERAL…
I HAVE BEEN AN EARGO USER FOR SEVERAL YEARS. MY FIRST SET WAS THE EARGO NEO. IT MADE A WORLD OF DIFFERENCE IN MY LIFE AND MARRIAGE. NOW SHE SAYS "DO YOU HAVE YOUR HEARING AIDS IN!!" LOSING YOUR HEARING MAKES YOU WANT TO AVOID SITUATIONS SOCIALLY, AS YOU CANNOT HEAR WELL. NOW I FEEL MORE CONFIDENT, BUT WITH REALLY LOUD CONVERSATIONS, I JUST MUTE THEM!! I NOW HAVE EARGO 5 AND I AM VERY PLEASED. THE BIGGEST REASON TO CONSIDER EARGO IS THE CUSTOMER SERVICE. IT IS TERRIFIC. I HAVE MY OWN CONSULTANT, SARAH, AND SHE IS ALWAYS THERE TO HELP ME. THESE ARE NOT THE COSTLY BEHIND THE EAR UNITS THAT PROBABLY ARE BETTER FOR SOUND QUALITY, BUT I HEAR WELL AND THOSE MASKS WE HAD TO WEAR, NEVER PULLED ONE OUT, AND NO ONE KNOWS I WEAR HEARING AIDS!! THEY HAVE A MONEY BACK 45 DAY GUARANTEE, SO WHY WOULD YOU NOT TRY THEM OUT.
Response from EargoJun 7, 2023
We appreciate you staying with Eargo over the years. Thank you for sharing your experience with both the hearing aids and the terrific support you've received!