EargoReviews of eargo.com

I am a retired Navy pilot "Bottom Gun" :-) and retired UAL pilot /check airman. I volunteer ski patrol so I require my equipment/gear to work correctly. The Eargo7 is my fourth set of hearing devices. The VA provided (free) the other three and I am currently issued the Starkey Levio Edge over the ear. Eargo7 is by far the best hearing aids that suit my lifestyle and personal requirements. I paid for them and thoroughly tested them during the 45 day trial period. They exceeded expectations ! I skied and mountain biked with helmets and eye protection and they performed flawlessly. I'm very critical concerning my gear. I'm keeping Eargo7 ! The App is intuitive and easy to adjust. The videos, info icons and personal support has been outstanding. Seriously, I clean every morning put them in and forget them unless I adjust through the App. I enjoy gear/equipment that performs and increases my quality of life. I sincerely hope they prove durable because every other aspect is top shelf ! Currently had 60 days.

I am now using Eargo 7 hearing devices which is the latest Eargo offering. I am thrilled at their performance, especially given the flexibility in adjustments they provide. Specifically, the ability to tune sound for better clarity in hearing speaking voices and adjust for background noise. Also, fine tuning is provided to further adjust noise levels. (Eargo continues to enhance the capability of its devices as new releases become available... V7 is great for me . I am a guitarist playing in church and also playing traditional Irish music , and having Eargo 7 enhances my ability hear other musicians and singers which greatly improvises my hearing quality . Being a previous Eargo user, I have always appreciated the customer support provided to tweak my sound, and be there for me when needed. Best: Bill Moore

They kept changing policy leaving me with worthless eargos that won’t work with the charger. Despite their negligence and indifference they feel their timeline of 45 days is up. They were told repeatedly that I intended to return them but could not because I was out of the country. I bought them for a trip but could not use them. I had no control over programs or volume. The units would not communicate with the charger. They were told about all of this as it happened. I made my intention of returning them very clear. As soon as I got back I tried. First they said yes and the Next day, it was no. They have gotten very indifferent to the people they’re supposed to help. Success has not been good for them. I’m heading to Costco for real help.

I am very pleased with my Eargo’s. I am not very technologically savvy, but I have either been able to find the answers through research or contacting EARGO. I previously had hearing aids through Miracle Ear and I did not have a good experience. I wanted the aids to fit in my ear but the technician told me that they were not for me. I constantly knocked the over the ear ones out of my ears and was constantly back tracking to find them, once even at the train station at 30th Street in Philadelphia. I am still a very active person and being outside taking my sunglasses off and on would knock the hearing aids out. I have not had this happen to me with the Eargos. I forget I am even wearing them, which is a great thing. I love that I can clean them myself and use my phone to make changes.

I have been using Eargo hearing aids for about 4 months. All of the eargo employees are very helpful and are consumer oriented. If you need anything they are easy to contact, no problem talking to a real person. I have the Eargo 7 hearing aids and the sound quality is great. I especially like being able to make adjustments myself with their app. I have been using hearing aids for about 5 years and these are far superior to the ones I had before at half the price of my previous hearing aids.

The Eargo 7 is a very good Hearing Aid and has excellent support from the company on any issues you may have with the initial use.

I recently purchased Eargo 7 aids. The entire experience was easy and enjoyable. The process was quick and delivery was also. Follow up calls were appreciated to ensure my satisfaction. The Eargo 7's meet my needs and I am impressed with the technological improvements that have been made, especially the ability to make adjustments with my smartphone. Hearing in noisy environments was my main concern and the Eargo 7's allow me to filter out some unwanted noise. Thanks Eargo!!

Great customer service and sales process. The devices I got, the Eargo7 are excellent! I find them most useful when in loud environments like restaurants where understanding speech from others can be difficult.