E-file.comReviews of e-file.com

E-file.com reviews

400 approved reviews, newest moderated first

Joel P.
Apr 4, 2025
Fast and easy. No hidden fees
Simple and easy to use. Tried Jackson Hewitt and HR Block first. One of them buffered forever, the other couldnt load page. Went to Efile done in 10 minutes. Thanks
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customer
Apr 1, 2025
It said my filing was free
Tried to edit previous review. Mistake made of company with similar name.
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Ana
Mar 29, 2025
Fue facil de usar
Fue facil de usar, no me tomo mucho tiempo.
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Evelyn
Mar 29, 2025
What made my experience great is I…
What made my experience great is I didn’t have to do anything but put in my w2 information and answer the questions and the software did EVERYTHING which made it a lot easy with no frustration and filing is FREE and it also stores your data every year you use it
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Amanda B.
Mar 28, 2025
The only thing I would change is on…
The only thing I would change is on married filing jointly. I think it would be easier if you were to do one filer’s w-2s then when that person’s info is added click next and ask for the next person’s w2s.
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Stepnahaf
Mar 27, 2025
Worst absolutely worst tax app
Worst absolutely worst tax app I have ever used. Finished my taxes last year for 2023.Then they wanted a 5 digit code I was supposed to have received from government. I told them I didn't have it and was sent to a government page to get a new one which was a 6 digit code. Back and forth back and forth. Wouldn't send my paid for tax info without it Frustrated and stressed me out. Tax season is stressful enough without this bullsh*t
Response from E-file.comMar 31, 2025
I am sorry for the difficulty you had with this. I looked into your account and it appears that you submitted your return eight times. Each time the IRS rejected the return because you did not enter a prior year AGI or IP PIN that matched what the IRS records show. Your AGI or IP PIN is what the IRS uses to allow a taxpayer to digitally sign a tax return and transmit it electronically. This is an IRS requirement to protect against fraud and is a requirement whenever filing electronically with any software provider. It appears that you sent us one email request for assistance. We answered this request and explained the reject code and how to fix it. However, you continued to transmit your return with information that did not match what the IRS has. Please understand, we cannot force the IRS to accept a return when the taxpayer enters information that does not match their records.
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Jeup Nicky N L.
Mar 26, 2025
Easy access
Easy access, free and open for everyone.
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Pandeeswari
Mar 26, 2025
Best service highly recommend
Best service highly recommend
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