DropReviews of drop.com

Good website and service.

Love the social aspect of the site and will definitely order again soon !

Sometimes the stuff they advertise is found on eBay or Amazon at the same or cheaper price. They do have exclusives at times but have often found alternatives that are in most cases more affordable. Just be mindful before purchasing.

Ordered something and it is not delivered despite the expected ship date has passed.

I got an Victorinox watch from DROP and turns out there is no warranty at all ! All i got from the customer support is "Sorry! . I would advise anyone to stay clear from Drop.com They don't stand behind the products they sell.

Drop inexplicably cancelled my purchase with almost no explanation. They had my card information for nearly two weeks, then cancelled the order. Awful customer service.

Ordered a $3,000 Samsung Q80. Was sent an email from Drop specifying a "FedEx" tracking number that didn't work on any FedEx site. After several lengthy chat messages with Drop, was told the shipper was some mom and pop shop called "Diamond Freight", which Drop rep said was "white glove service". Called DF 2 days ago, and was told our TV would be here today. Called DF again today and was told there was no record of setting up delivery for today. Got hung up on 3 times in a row -even by the owner- at DS after demanding a confirmation number for the messed up shipping and new ship date. Never had a rep hang up on me if I wasn't being vulgar, but this "white glove" service did. And also refused to answer an email asking for the same confirmation of ship date. Reached out to Drop to escalate the situation and got no response. Unsure that this site is even legit but if it is, the customer service is TERRIBLE. Will never use again.

Bought a pair of headphones (from the EU collection - shipped from EU). I was not satisfied with the performance of the item, and wanted to return them. Drop refunded me and i didn't even have to bother with returning it. Very satisfied.