Michele T.
Warning! Don’t buy faucet add-on!
Honestly, I don’t understand how you can sell a product that you cannot support. The shower head and all is fine, but I also got the faucet head for which you do not have replacement filters!?! If you cannot supply the consumable part of the product, how can you think that any consumer would be happy about the purchase. In addition, you refuse to issue a refund. Shame on you! Your add-on offer turns out to be nothing more than a dead end money grab. This is an unethical business practice.
Response from DrivseMar 27, 2026
Hi Michele, We sincerely apologize for the frustration and inconvenience you’ve experienced with the faucet add-on and the lack of replacement filters. We understand how disappointing this situation must be, and this is not the experience we want for our customers 🌟 We take your concerns very seriously and would like the opportunity to review your case and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also reach our support team here 👉 http://drivse.com/pages/contact-us ✨ Regards, DRIVSE support team



