Steve M.
Supposed to be buy one get one free I…
Supposed to be buy one get one free I bought 6 and we're charged for 12. Not being to honest to the consumer about the shower filters
Response from DrivseMar 28, 2026
Hi Steve, We sincerely apologize for the frustration and inconvenience you’ve experienced with the buy one get one free offer and the unexpected charges for the shower filters. We understand how upsetting this situation must be, and this is not the experience we want for our customers. Please know we’re committed to helping you resolve this properly and ensuring you receive the support you need. We take your concerns very seriously and would like the opportunity to review your case, address the issue, and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also find the shower filters here 👉 http://shower.drivse.com/filters Regards, DRIVSE support team



